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With the power cord connected and the unit on, disconnect your data cable(s) from the printer (USB, parallel). Press the power button to turn off the unit; wait 15 seconds and then turn the power on again.
Check if the error comes back. If it doesn't, reconnect your data cable(s) one at a time, checking for the error message between adding each connection. If you see the error, replace that cable.
If the error did come back after cycling the power when no data cables were connected, you have to look at your power cable. If the cable has a power module (box that you plug another cord into), make sure that you have the correct one for the printer.
In either case, unplug the power cord from the back of the printer (first) and unplug it from any surge protector or power strip (second). If you have a power module, unplug the cord from that and reconnect. Wait 30 seconds. Plug the cord directly into the wall outlet and then into the back of the printer. Then turn on the printer.
Check for issues. If the printer turns on, you may have overloaded the power strip. If it doesn't turn on, you should check the outlet for problems. Try using an outlet in a different room (preferably a different circuit breaker). (Move the printer and its power cord.) If the printer still doesn't work, replace the power cord or module.
If none of the above works, the printer needs service.
Unplug the power cord from the All-In-One as well as the power outlet leave it unpluged for atleast 1Min time.. Plug the power cord directly to a wall outlet without surg protector. (if possible connect it to a different power outlet) Before connecting the power cord to the All-In-One press and hold the # and no 6 button and then insert the power cord, do not release the keys until you see a message a reset (if the screen goes blank then release the keys and turn the power on) Then check and see if you are able to make a color/Black copy
1) unplug the power cord at the both ends from the printer and wall outlet. connect to wall out let directly dont connect to
2)Press and hold # and 6 while reconnecting the power cord to the product hold for 1 min after plugging the power cord, and
then release both buttons, this should resolve the issue.
Are you sharing the same fax line with phone aswell or is it a dedicated fax line..
First Try this steps:
Unplug the power cord from the All-In-One when there is still power in the unit.
Unplug it from the wall outlet aswell.
Leave the cord unplugged for atleast 1Min.
Then connect the power cord directly to wall out let without any surg protector.
But before connecting it to the All-In-One, Press and hold the # and no 6 button in the All-In-One and insert the power cord, do not release the keys untill you see a message as semifull reset or if the display goes blank then release the keys and turn the power on.
And then try running a fax test Goto: setup / Menu> then press the right arrow keys and go to> Tools> Press Ok> then Press the right arrow key and scrole to Run fax test and check what has failed (if anyting has failed)
If all has passed then try sending a fax and check.
If not let me know.
Just try to reset the Printer.the pro L series printer can be reseted as follows.
POWER DRAIN:-Turn off the printer, Unplug the power cable from printer and from the wall outlet.Press and hold ON buton for 30-60 seconds.
PARTIAL RESET:-Unplug the printer power cable while its ON, press and hold # and 3 button and connect the Power cord while holding.Wait untill the ON light flashes, then release the button.
----(for below reset cartridges must be removed out)---------
SEMI_FULL RESET:-Unplug the printer power cable while its ON, press and hold # and 6
button and connect the Power cord while holding.Wait untill the ON
light flashes, then release the button.
FULL NVM RESET:-Turn the printer OFF, Disconnect the power cable from printer and from the wall outlet.Wait for 1 minute.Connect one end of the power cable to wall outlet.Press and hold # and 9 button and connect the Power cord while holding.After connecting , release the button.Then Turn ON the Printer.
I had a simalar problem. On the back of the printer where the power cord plugs in it is connected to a power adapter. The adapter was burnt out. the power adapter slides out. Mine was melted easy to see. I ordered one from dell. If you do order one from dell make sure they send you the correct part. They sent me the wrong part the first time. There customer service dept. ha gone way downhill..