I found the solution here:
but short version of it all: Basically
you just need to format the drive to get it working. Open up disk utility. Selecting the maxtor drive on the left in disk
utility. Then select the erase tab. Then change MS-DOS (FAT) to Mac OS
Extended. Finish by clicking erase.
Mine didn't work at first even though I plugged it in but after I did that it worked. Hope you can
get yours working too!
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download "Maxtor Maxblast" available free from Maxtor website under downloads.
this runs on MacOS 10.x and should recognise your new external drive for you to format your drive to any file system you need to for your Mac to find it.
hope this helps, Thank you.
Is it formatted in NTFS? OSX will read most formats but cannot write to NTFS.
I would suggest that you copy all your files from the drive on to the Mac then use disk utility to reformat the drive in the native Mac format and then copy everything back again.
You may find that once formatted, Time machine will pop up and ask if you want to use the drive as your time-machine back-up. If the drive is the same size as the Mac's drive (or smaller) I would say NO and get a larger drive to use for TM.
If you need to connect the drive to a windows machine at all then don't use the native format (HFS+), use FAT instead. The mac can work with that (although it will probably mess up your files names).
Hi Lois, If your Maxtor appears in Disk Utility but the disk volume is not displayed, it's possible that the partition on the disk has been deleted for some reason. If that's the case, you will have to use a disk partitioning utility to create a new partition and then format the hard drive. Best wishes, Graemevm
To isolate the problem, please try the steps below:
1. Make sure that the USB ports of your PC are working. 2. Try to connect the device into different USB ports. 3. Try to connect it into different Windows based computer.
Question: Did you reformat this device using your Mac? If yes, there could be a possibility that the device was reformatted using the Mac OSX (Journaled). This type of format would only recognized by Mac computers.
But if it's formatted using the DOS based system, it would work on both Mac and PC.
I assume that you've tried plugging in both the red AND black cables? If that is true, and you're still having the issue, then: Good luck.
Maxtor has decided in all their wisdom to no longer offer the power supplies for this (generally cool) little drive. If your drive now fails to mount after updating to OSX.5 (I'm guessing you are a Mac user by your email addy), one solution would be to go to NewerTech and get one of their very sweet "Universal USB2.0 Drive Adapters" (about $19) and connect the bare drive (from WITHIN the Maxtor enclosure, yes, you'll have to take it apart) to your machine using the NewerTech device.
You didn't specify if the original PC was Windows or MAC.
Is this USB external used on a PC with
Windows? If so is it formatted NTFS?
If so, Mac OSX and pretty much everything else but windows NT, 2k and
XP can not write to NTFS. OSX and Linux will read an NTFS partition but
at this time not write to it. If your drive
is formatted NTFS, I would say, go to a windows machine and convert it
to a FAT 32 Partition. Most everything will both read and write to
Hi, Before installing the Maxtor drive you need to take a backup of the software on the Maxtor. You then need to burn this s/w to a cd to allow you to install the s/w onto any Mac (or PC) you want to use the Maxtor with. If you don't enable the encripted mode then you don't have this problem.
If you didn't take a backup before starting then have a look on the Maxtor site for the correct s/w. Cheers, robbo