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I am trying to install a photosmart all in one C5180 on my pc running Vista. It keeps saying that the program cannot be installed as use by and asking me to log on as the Administrator. I AM the Administrator, nobody else uses this computer and there are no other user profiles. For some reason it seems unable to recognise me as the Administrator.

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This is normal with Vista, Vista log in users as standard (not Administrator privileges) , then ask if to run programs as administrator for security reasons. Once you tell the system to run program as administrator it should install with no problems.
If you really cannot install the program, you can restart computer and login as administrator:
At the "pick a user to login" screen, hit CTRL-ALT-DEL to get the classic login screen. Then you can type in Administrator for the user name, default password is blank.

Read here for more.

Posted on Jun 08, 2008

  • Ginko
    Ginko Jun 08, 2008

    The Vista feature responsible for this is called User access control.
    Here comes more detail on UAC. Be careful, as some of the procedure in this website can harm the stability of your system if not performed properly.


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if it is XP, then click on start , then run , in run type wiaacmgr.exe and hit enter, try to scan.

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please perform the steps below and then try to install the software:

1. Click Start , select Settings , and then click Control Panel .
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You may have gotten a disk that only contains Windows XP drivers.

You can download the latest Vista drivers and software for your HP Photosmart C5180 at this location:

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&cc=us&lang=en&dlc=en&product=1153481

Have you already installed the software? If so, you need to uninstall what is currently installed, and unplug the printer, then run through the install process again using the software from the link above. Make sure not to plug in the Photosmart until the installation process tells you to!

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ok
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