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Try leaving the printer unplugged for a while and try it again. (Hold the power button down and see if it turns off.) If not, pull the plug out the back of the printer first (if possible) and then out of the wall. (Printers work best when they're plugged into ground outlets-the ones in the walls). Also unplug it from the computer. Hope this helps.

Remeber, warranty helps.

Ilost my disc for Hp Deskjet D4160 How do I install it without having to purchase another printer?