Question about HP Pavilion DV5234US Notebook Laptop
I'm trying to download a .jpg file from email. I've tried several ways -- When I click "Download" next to the picture, I get the little window that says, "Do you want to open or save?" If I click open, the window closes and nothing happens. If I click "Save" another window opens for a split second and then closes and nothing happens. If I right click 'Save target as" the same thing happens. If I right click, "Save as" I get an error message saying "Access is denied"
A few things to note: I have Windows Vista and I'm using Internet Explorer.
I've downloaded pictures from email several times before and never had this problem.
I've tried to download from my gmail account and my yahoo account and have the same problem on both accounts.
The Microsoft tech support chat guy told me to use one of their other support people that, of course, costs $59. Ug.
Please scan your system with good anti virus like kespersky,quick heal ,nod32 Etc don't use Norton, macfee, avast,avg Etc
Posted on Aug 08, 2009
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