Paper Shredder blades do not turn, even though motor is running
I accidently put a small stack of 5 pieces of paper with just my address torn from junk mail into a Bosser Paper Shredder. It was on auto and the thickness and slick paper jammed the shredder, so it stopped turning and the motor stopped. I removed all of the pieces of paper and now the motor runs, but not the blades. They do not turn in auto, forward or reverse. Any ideas on repairing this problem? Thank YOU!!
Re: Paper Shredder blades do not turn, even though motor...
Yes, it's the plastic gear that's shredded in this shredder. the drive gear on the motor is metal, as are the gears attached to blades. between is a single plastic gear which is chewed up the instant resistance is great enough. fabulous engineering. not a difficult fix, but where does one find the replacement part?
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The most likely cause is that the shredded paper, has tightly wrapped itself in the blades. One possible cause is by shredding labels (like Avery Labels) or any paper which has adhesive on it. (Causes it to attach the cut pieces to between the cutters.) It reaches a point where there is so much bound up on the blades that even a single sheet of paper will cause an overload.
The fix is simple to describe, but difficult to accomplish. You must go in and manually remove all of the paper bound up in the blades. It's not easy, I found that using a needle nose pliers worked best. Lot of digging and tugging (paper will pack between the blades very tightly). Sometimes a small, slotted screwdriver will aid in being able to pry out bits and pieces (it's not going to come out in anything but small chunks; at best).
Don't forget to unplug your shredder before you start; those blades are sharp.
This happened several times with my last shredder *Royal), but not once with my current shredder (Fellows). I tend to believe that the better quality shredders are worth the extra money.
But any shredder will become a problem if you shred labels (like Avery) or paper products that has adhesive on it. (Another common mistake is shredding junk mail that has any kind of adhesive associated with it. Best to open and check first.)
One other thing, ALL shredders need to be oiled on a regular basis. They make special oil for this, you can usually find small bottles of it at Wally World or the like. Best practice is to squirt some shredder oil in a serpentine pattern. over a piece of paper to be shredded and run it through. Do this whenever you empty the shredder bin. (Important for the life of your shredder.)
When sherdding paper that has any type of adheasive or glue, such as junk mail advertisments, the glue gets stuck on the blades.
1 - UNPLUG
2 - remove top cover
3 - using a small screwdriver or other pointed small object, carefully clean out
the blade paths of jammed paper. Typically there is a cylinder of blades on the underside that does the shredding.
4 - be careful not to damage or PRY the blades, just enough pressure to get the paper out.
5 - dont use oil or lubricants, they can GUM up the blades.
6 - assemble
I'm assuming that it automatically detects the presence of paper... .
By opening the drawer you're disabling it from the safety switch. (they dont want you to shred your fingers from the bottom) There is probably a small piece of paper holding the feed sensor down.
If you're confidant, unplug the unit and take apart the plastic cover. Do not remove anything inside. Look for the small switch between the blades which 'feels' the presence of paper. There is probably a small piece of paper wedged between the housing and the switch which would fool the unit into thinking it has paper that still needs to be shredded.
Carefully put your unit back together and happy shredding.
This may happen often, remember what you did!!!
Disconnect the power cord from the back of the product.
Remove the rear access door: Press the tab to the right, and then pull out the door.
Figure 1: Remove the rear door
Gently pull the paper out of the rollers inside the product.
If the paper tears when removing it from the rollers, check the rollers
for torn pieces of paper that might remain inside the product. If any
torn pieces of paper remain inside the product, more paper jams are
likely to occur.
Replace the rear access door. Gently push the door toward the product until it snaps into place.
I had the same problem with a DM12C It would start running by itself at random times. Eventually it ran continuously. Fellowes knows about this problem and if you talk to their customer care people nicely (not email) they will take care of you even if out of warranty.
Throw it out and buy a new one! staples won't replace this unit and your gonna have to take it apart and clean the gears. Also tell your employees to stop reversing the drive gears with paper inside the bucket it only reverses the flow and jams the unit. I would buy a cross cut shredder next time. Hope that helps.
The auto switch is stuck. Feed more paper in it to clear it, and kick once for me. The shredder has a paper jam. You can try 3 or more sheets at one time to clear it. Also try 'paper shred oil'. You can buy it at Office Depot or Office Max.