Question about Philips GoGear HDD1830 MP3 Player

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Cant switch it on!

I have a phillips gogear 2GB player. its stuck in its switched off mode. it doesnt respond to anything. it doesnt switch on nor does it get detected by the comp. i tried to reset it but in vain. nothing happened. its still switched off. please help.

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This could be a hardware issue (requiring repalcement), but try the "soft" fixes first:

Make sure the lock slider is not in lock position, and then try turning the player on again. Connect to the computer, and see if you get any activity. If all else fails, try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

-Tha Mp3 Doctor

Posted on Jun 11, 2008

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I pod


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Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
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4. Click on the link for your exact model # (the one w/o the "B" in it)
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6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
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If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
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