Question about Gateway PC Desktops

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MY GATEWAY LAPTOP "MX6214" IS GETTING A MESSAGE ON BOTTOM RIGHT CORNER SAYING THE SYSTEM IS DETECTING ACTIVE SPYWARE. WHEN I CLICK ON THE MESSAGE, IT DIRESCTS ME TO A "VIRUS-HEAT" ADD TRYING TO SELL ME AN ANTI-SPYWARE PROGRAM. I ALREADY HAVE A GOOD SPYWARE PROGRAM AND I CAN NOT GET RID OF THIS ADVERTISEMENT. THE ICON LOOKS LIKE A SHIELD THAT CHANGES FROM A BLUE QUESTION MARK TO A RED "X". I HAVE TRIED EVERYTHING I KNOW TO REMOVE THIS MESSAGE BUT HAVE HAD NO LUCK. PLEASE HELP !

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  • BRADHELTON77 Jun 10, 2008

    thank you chad. your advice was very helpful. i have already ran my existing spyware program but it wont pick it up. im going to try one of the programs you sent me and see if it helps. i'll let you know either way. thanks !!

    brad

  • BRADHELTON77 Jun 10, 2008

    worked great !! thanks a million !! i will definitely be back !!

    brad

  • Anonymous Mar 15, 2014

    on megashare i clicked onthe wrong thing and now my pc has tons of malware or adds that take over my pc also remarket which is a big problem too super anti spyware got rid of some but there are adds popping up about differant things that i dont need or want error 403 was on shopping channel when i trie to use it adds where popplng up all over their site on top of what tsc was trying to sell its very annoying want to get rid of it spent hrs trying but no luck any help would be great thanks lisa

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It is a virus or spyware try running a antivirus or antispyware prog if that doesn't help you will have a choice live with it(easy, but annoying), take it in (easy,but expensive), or save all your important files and reload everything (little more difficult, but cheap). Hope that helps you out. Either way you do it make sure to always have antivirus and antispyware running, you can get good ones for free. here are some links.

antispyware
http://www.microsoft.com/athome/security/spyware/software/default.mspx

antivirus
http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html?tag=pop.software&cdlPid=10834624

Posted on Jun 08, 2008

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Fill in the form by typing your personal details into the sections provided.

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<p>Click on the "Start" button in the lower left corner of your computer screen to open the Start menu so you can change the mouse sensitivity. Locate the control panel link on the right-hand column of the Start menu and click on the link.<br /> <p><br /> <p>Wait for the Control Panel manu to open and then locate the "Search Control Panel" bar at the top of the menu on the the right-hand side. Type in "mouse" (no quote marks) in the window and locate the mouse menu at the top, left side of the menu.<br /> <p><br /> <p>Locate the link that says "Change Button Settings" at the bottom of the mouse menu and click on the link. When the mouse properties window appears, locate the tabs at the top of the window and find the one that says "Pointer Options."<br /> <p><br /> <p>Click on the "Pointer Options" window tab and locate the heading that says "Motion." In the Motion section, find the slide ajustment bar that is labeled "Slow" on the left side and "Fast" on the right side of the bar.<br /> <p><br /> <p>Move the bar according to your desired speed and preferences, and click on the "Apply" button on the lower right-hand side of the window.<br /> <p><br /> <p>Click the "OK" button on the lower left-hand side of the window, which will take you back to the default window. Verify that the mouse sensitivity is according to your needs and readjust if necessary by repeating these steps.<br />

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