Question about Dell E207WFP LCD Monitor

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Monitor problem just bought a dell (refurbised) monitor off Dell.com. Had it for about maybe a week, and i've been having some problems. Im running the monitor at optimum resolution and i know for sure my video card can run the monitor. Even all my drivers are updated. Im running Windows Vista. For example, my desktop background is "bliss." Part of the green grass is showing a brown color. The blue sky...parts of the blue show up neon blue, and there is always some sort of static-y movement. Pretty much it shows small tiny specks of really bright colors, and most of the colors showing are neon bright, always "flickering." It's kinda hard to explain....

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You didn't specify the card you are running but here is how I would approach the issue.

#1 refurburished Monitors have at a minimum a 90 day warranty, so be prepared to call Dell Tech Support and troubleshoot if my information doesn't help, if the monitor is defective, then they will have to exchange it.

#2 The optimal Resolution is 1680 x 1050 60 hz, you need to ensure that setting (You didn't specify, so I mentioned it)

#3 Sometimes color issues are caused by cabling issues. Try both DVI and VGA connections, see if there is any difference between them (digital or analog, the picture should look the same) If one looks ok, the other doesn't. then it may be a bad cable.

#4 Does the issue occur on more than one system. If it does, then the monitor is bad. If you have individual pixels stuck on (Red, Green or Blue) and you have more than 6, that in itself is justification for replacement.

#5 If all the above doesn't work, contact Dell Tech support for an EXG

Posted on Jun 08, 2008

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