Question about Digital Cameras

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HP Photo Smart 315 Digital camera

Have you ever seen a HP Photo Smart 315 Digital camera with the error code ERR 204. My camera worked great for the first year, then started coming up with the error 204 flashing in the top Display. It locked up when this happened. It has been collecting dust for a few years now. I contacted HP and they told me to send them $300.00 and the camera and they would repair it. I only paid $200.00 for it when I bought it on sale.

I have looked for years on the net for a solution and can't find one anywhere. I can't find anyone with the same problem that I can remember. The HP website was no help at all either. I even took it apart and thought that they might be a way to reset it but could not find anything. I will understand if you do not know the answer. I have found some things on here that I could not answer. We can't know everything.

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  • T&N Family Electronics Dean and Sherrie Terrell

    Allen,
    I tried this already. I have even tried to update the firmware. I just had the camera coming on the other day and it was giving me the error code. I just tried to power it up with batteries, and it will not even power up.. This is very strange. I tried several different types of batteries. It has the option to plug it up, but I do not think that I ever had the power plug. I have a power adapter around somewhere that I bought that can be set to different settings and has different plugs. I am going to try as soon as I find it I found the plugs, but can not find the adapter right now.. There is no corrosion in the battery department at all. I have had this camera in a drawer for a few years now. I will keep you in mind and get back with you as soon as I can get it powered up. If you can think of any reason that it just stopped working all together let me know. It just powered up a couple of days ago. To turn it on you just slide the lens cover open. I loved this camera when it worked. I hope you can help me figure out what is wrong. Where are you located? I will send it to you if I have to.


  • Anonymous May 01, 2009

    MY LENS IS STUCK, AND IT WONT EVER COME OUT ALL THE WAY!!!!!!!!!!!!!!!!! ERG

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Hey TandN,
I am not familiar with this error code for this camera, but for other HP camera models this error code would mean you have an imaging task error which means you either have a corrupted file on your memory card or your memory card needs to be formatted. I would try formatting the camera first, but remember this does delete any images on the card so upload any you can to your computer first. If this doesn't work I would try resetting the camera back to the factory settings by removing the batteries (with the ac adapter not attached to the camera) for at least two minutes, and then reinsert them. After resetting the camera you will need to reset the cameras' date and time. I hope this helps!

Sincerely,
Allan
Go Ahead. Use Us.

Posted on Jun 10, 2008

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robotek
  • 1512 Answers

SOURCE: HP PHOTOSMART

Oh yer, you are correct. They are in alphabetical order too. Still does not mean that I to have anything to do with them. I have all catogories selected for access to chat as I can still talk someone through an owners manual... thats about the depth of camera fault finding required to capably conduct a chat session. I dont propose to fix cameras. HOWEVER, I used to fix camcorders as a sony service agent for 14 years. But digital still cameras... I have already told you.

Pull back on the solicitation there mate... I dont want to visit your site. nor contact you outside of FixYa. If you have anything to say, then please do so in the lounge... and I will try to be more polite in future.

Posted on Jun 08, 2008

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HP Photo Smart 315 Digital camera err 201


Hey rcheeseman,
According to the manufacturer if you are getting an error message you need to reset the camera. This should be done by removing the batteries and then reinserting them, and I would leave them removed for a minute or two before reinserting them. If this doesn't work I would have the camera looked at by an authorized service technician. I have included a link to a PDF download of your camera manual in case you need it. I hope this helps!

http://h10032.www1.hp.com/ctg/Manual/bpy60034.pdf

Sincerely,
Allan
Go Ahead. Use Us.

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HP PHOTOSMART


Oh yer, you are correct. They are in alphabetical order too. Still does not mean that I to have anything to do with them. I have all catogories selected for access to chat as I can still talk someone through an owners manual... thats about the depth of camera fault finding required to capably conduct a chat session. I dont propose to fix cameras. HOWEVER, I used to fix camcorders as a sony service agent for 14 years. But digital still cameras... I have already told you.

Pull back on the solicitation there mate... I dont want to visit your site. nor contact you outside of FixYa. If you have anything to say, then please do so in the lounge... and I will try to be more polite in future.

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