Question about Genius MousePen i608 Graphics (Silver) (31100057100)

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Hi, I have a Genius mouse pen i608 and have had several problems with is. The first is that when attempting to set upo flicks, it tells me that I am using the mouse when I am actually using the Pen. The second is that when using adobe photoshop and attempting to draw free hand the cursor will follow my movements exactly, but the actual line will not. It lags, and if I attempt to draw a circle with out first resting the pen on the tablet for a few seconds it will draw a straight line!

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I had the lag issue with Genius Easypen F610E. Changing battery didnt help. Changing computer and OS didnt help. But its an issue of electrostatics (pen, tablet, your body). I needed to wrap a foil around the pen's upper part, and connect it to battery's minus terminal. That fixed the lag problem. Its not pretty, but it works. It's seems to be a design flaw.

Posted on Dec 26, 2013

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Posted on Oct 25, 2010


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Posted on Jan 02, 2017

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Refer to the device user guides to ascertain when within manufacturers guarantee. Also, products that were acquired with warantees are within available considerations for replacement or restoration features. Acquire the manufacturers details from the user guide to attempt contact about malfunctions. An email or phone may allow to communicate the situation for alteranative means to resolution to be acheived. Also, the manufacturers repair arrnagments when least feasible should requrie acquring an aletrnate device to minimise unproductiveness as result of conveniences with faulty device.

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Try putting the mouse on the tablet and using the pen. Then remove the mouse once the radio signal is reestablished. Worked for me on my Genius i608.

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Where can i buy a new pen for this product.

do a search
replacement pen genius
there is a Genius Factory Outlet store that sells through Ebay.

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