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Cookies wont let me open my e-mail what should i do?

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A cookie will not cause this. You may, however need to NOT RESTRICT cookies and that may be an issue. Cookies are OKAY and needed. change your browser to allow them, under tools, internet options, and privacy tab.

Posted on Oct 24, 2010

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1 Answer

My e-mails wont open.


Log out of Yahoo Mail and then try clearing your browser cache and cookies. Also make sure your browser is updated to the latest version available.

Hope that helps!

Aug 20, 2012 | Yahoo Mail

1 Answer

Why wont my yahoo mail open?? each time I try yo open my mail it just keeps going back to a page that says "oops cannot open


Hello!

Please try to clear your cache/cookies and etc. Open your internet explorer and type the http://www.yahoo.com and enter your correct username and password.

By the way, please as well your internet connection.

If you need further assistance, please let me know.

Regards,
fossildude

Nov 09, 2010 | Yahoo Mail

3 Answers

When i click envelop bottom from yahoo to open my mail i receive " http login yahoo com config reset cookies token problem".


when i click envelop bottom from yahoo to open my mail i receive "http login yahoo. com/ config/ reset _cookies _token _=?token=hrff6Umt4DIX_zlWJ7ZUu4mo_r=g

Nov 07, 2010 | Computers & Internet

1 Answer

My yahoomail wont open


Most of the time, the internet browser is the problem when a page won't load up. If you're accessing your Yahoo! Mail everyday, there will come a time that your browser will be filled out with cookies and cache.

However, you must try to isolate first, to make sure that the problem is the browser and not the Yahoo! Mail sign in page. Here are the things that you may try:

1. Try to use different internet browser and access your Yahoo! Mail. If the sign in page loads up, then it's the browser.

2. Try to access the Yahoo! Mail in a different computer that is connected to a different network.

If the problem is only happening in one browser, then it's the browser. You may try to clear the cookies and cache. Here's how:

* For Internet Explorer
- Open your IE > Tools > Internet Options
- Click the "Delete" button under the browsing history.
- Select cookies, internet files, etc.
- Select "Delete All".
- Close and re-open your IE.
- Try to access your Yahoo! Mail.

* For Mozilla Firefox
- Open Firefox > Tools > Clear Recent History.
- Select cookies, cache, browsing and download, etc.
- Click on "Clear Now"
- Close and re-open your Firefox
- Try to access your Yahoo! Mail.

Thank you and good luck!

Jul 01, 2010 | Yahoo Mail

1 Answer

Yahoo mail wont open up


It seems that you're able to access your Yahoo! Mail, but you cannot open a single email, am I right? If so, try to optimize your internet browser. Here's how:

* For Internet Explorer:
1. Run Internet Explorer and click on 'Tools' menu.
2. Go to Internet Options and locate the Browsing History section.
3. Click the 'Delete' button and delete the Temporary Internet Files, Cookies and History.
4. Close the Internet Explorer and re-open it.
5. Access your e-mail.

* For Mozilla Firefox:

1. Run Firefox and hit 'Tools' menu.
2. Go to 'Clear Recent History' and click the drop-down arrow for 'Time range to clear'.
3. Select 'Everything' and then click the line beside details.
4. Check browsing & download history, form & search history, cookies, cache.
5. Click "Clear Now" button.
6. Close and re-open Firefox.
7. Access your e-mail.

* For Safari:
1. Open the Safari.
2. Click the Safari menu (right beside the Apple icon) and select "Empty Cache".
3. When asked "Are you sure you want to empty the cache?", click "Empty".
4. Click the Safari menu (right beside the Apple icon) then go to "Preferences".
5. From the security dialog box, click "Bookmarks".
6. Click on "Show Cookies" button and then hit "Remove All" button.
7. Select "Done".

If same problem occur, try to update your internet browser by getting the latest version of it.

Thank you and good luck!

May 28, 2010 | Yahoo Mail

1 Answer

I can't log on to my e-mail


The problem is possibly caused by your Internet browser and not with your yahoo account. You need to clear the cookies and internet files to resolve the problem. Here's how:

Clear Cookies and Internet Files

* For Internet Explorer version 6
1. Open IE6 > Tools > Internet Options.
2. Click the Delete Cookies button and Delete History.
3. Click on OK > Close and re-open your IE6.
4. Try accessing your e-mail account.

* For Internet Explorer version 7
1. Open IE7 > Tools > Internet Options.
2. Click the "Delete" button under the Browsing History option.
3. Delete the Cookies, Internet Files
4. Click on OK > Close and re-open IE7
5. Try accessing your e-mail account.

* For Mozilla FireFox
1. Open Firefox > Tools
2. Select "Clear Recent History"
3. Select Cookies, Cache, Browsing and Download History.
4. Close and re-open Firefox
5. Access your e-mail

Good luck!
If this solution is helpful please click a thumbs-up rating below.

Feb 20, 2010 | Yahoo Mail

1 Answer

Cant open my yahoomail even if i sign in


So you are saying that you cannot view your e-mails through you're logged in to your e-mail, right?

Try optimizing your Internet browser by deleting the Cookies and Internet files, here's how:

* For Internet Explorer version 6
1. Open IE6 > Tools > Internet Options.
2. Click the Delete Cookies button and Delete History.
3. Click on OK > Close and re-open your IE6.
4. Try accessing your e-mail account.

* For Internet Explorer version 7
1. Open IE7 > Tools > Internet Options.
2. Click the "Delete" button under the Browsing History option.
3. Delete the Cookies, Internet Files
4. Click on OK > Close and re-open IE7
5. Try accessing your e-mail account.

* For Mozilla FireFox
1. Open Firefox > Tools
2. Select "Clear Recent History"
3. Select Cookies, Cache, Browsing and Download History.
4. Close and re-open Firefox
5. Access your e-mail

Good luck and have a great day!

Feb 01, 2010 | Yahoo Mail

1 Answer

My yahoo mail is coming up but no mail is showing. At the bottom it says opening page about:blank. how can I fix this??


Hi

It's probably because Yahoo mail requires that you accept cookies.

To check and make sure your computer is set to accept cookies, follow this:

To enable cookies on Internet Explorer 5.5 and above on a PC:
  1. Open Internet Explorer.
  2. Select the "Tools" menu and then click "Internet Options".
  3. Select the "Security" tab then click the button labeled "Custom Level".
  4. Scroll down to "Cookies" and Make sure that the box next to "Accept cookies" is checked.
Good Luck

Mark

Dec 29, 2009 | Yahoo Mail

1 Answer

Page wont open


You need to delete cookies stored on your PC.
IE Go to Tools > Internet Options Under Browsing History (first tab) Click Delete. Make sure Cookies and Temporary Internet Files is selected and check marked. Click Delete.
If you use any other browser, please do the same. Locate preferences/settings/options and delete temp files and cookies from it. You will now be able to open and browse the webpage.
Do this only once. No need to repeat this step every time.

Sep 26, 2009 | Yahoo Mail

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