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Internal cd-rom drive doesn't recognize that a blank cd is in the drive.

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  • cejay Jun 08, 2008

    I have tried cd-r and cdr-rw disks. The drive will, however see and open a previously used cd-r.

  • cejay Jun 08, 2008

    Sorry, I forgot to mention that there is also a problem with an external drive which I bought because I gave up on the internal drive.
    The problem with the ext. drive is than when trying to drop a folder onto the icon, a box pops up which states: windows encountered a problem when try;ing tom copy this folder. what do you want windoes to do? retry-skip-cancel. there is no error code.

    Perhaps the two problems are somehow related

  • cejay Jun 08, 2008

    Before winding up at this site, I contacted Wmachines email support and was advised to go into safe mode and uninstall the cd driver at the device manager, then restart and allow os (XP home), to reinstall the "correct" driver. After doing so, I got the same result: please insert a disk....

  • cejay Jun 08, 2008

    The PC is an Emachine which came equiped with a cd-r-rw drive E, and I have no idea what make it is.

  • cejay Jun 08, 2008

    ok, I've tried what ajkill said to try, uninstall driver(s), scan ,etc.

    There is no improvement so far, is there anything else?

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  • Master
  • 2,035 Answers

Checked all the cables to the unit, making sure thay are secure?
and then In the device manager check for any ( !, X or ? ) and Uninstall the driver, then REBOOT and see if it reloads properly. If that doesn't work, uninstall the driver again and try scanning for hardware changes to re-install or (preferably, if available) upgrade the driver. Perhaps you could also run System File Checker: Start -> Run -> sfc /scannow..............

NOTE : CD rom only can read written disk and in play format check if the CD is blank or copyright or pirated one some drive don't read these disk.........................

Please let the operating system and the make of the CD rom ,or its CD wirter?

Posted on Jun 08, 2008

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  • Anand Kumar
    Anand Kumar Jun 08, 2008

    You need to uninstall the nero software from you r computer reboot it and then install the drivers again if this did not work you download thew drivers form the inter net and install and check if this cd works if not try buring another cd and read.

  • Anand Kumar
    Anand Kumar Jun 08, 2008

    Then the CD drive could be faulty or dirty use cd lens cleaner to clean the lens ...........................................

  • Anand Kumar
    Anand Kumar Jun 08, 2008

    Are you facing the problem with this disk only?



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  • Gateway Master
  • 13,433 Answers

Try another disc, the drive may be faulty or dirty.

Posted on Jun 08, 2008

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  • Ekse Jun 08, 2008

    if there is no ! mark or a error code on the cd rom drive, then its most likely faulty. Most likely a problem with either the lens or in the circuit board.

  • Ekse Jun 08, 2008

    Best to buy a new DVD Burner, they are very cheap these days. Not worth repairing.



    heres one for example

    http://www.newegg.com/Product/Product.as...

  • Ekse Jun 08, 2008

    burns cds and dvds

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