Question about Ricoh Aficio 250 Copier

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Error sc391 Hi' I am having error 391 on my copier. Could someone help in how to solve this problem

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This error code indicates an electrical problem within the photoconductor unit. The development bias is not correct. TUrn the machine off, wait 10 secs and turn on again. If it was a sensor problem it will reset it. If this does not work remove the Photoconductor unit (PCU) and reinstall it. (bad connection)If that does not work there may be a problem with the high voltage supply board, in which case a service call will be needed.

Hope this helps

Dave T

Posted on Jun 09, 2008

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What does error Sc:391 indicate?


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Receiving error 388. Can receive faxes but won't connect with other fax machines when trying to send


Hi,

The reason for the error code:
4e5e48b.jpg Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

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386

387

388

389

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392

393

394

395 The machines were unable to complete the handshake.

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3 Answers

Error 391: paper jam


See below for Error 391:

CLEANING THE FEED ROLLER AND THE PAD
Clean the feed roller and the pad when [391: Paper Jam] appears frequently.
(1) Remove the paper cassette.
(2) Clean the feed rollers (large and small) with tightly wrung wet cloth or an LED lens cleaner.
Note! An LED lens cleaner is enclosed in an optional replacement toner cartridge.
Feed roller (large)
Feed roller (small)
(3) Clean the pad on the paper cassette with tightly wrung wet cloth or an LED lens cleaner.
Note! • If [392: Paper Jam] appears frequently, clean the second tray (option) in the same way.
• If [390: Check MP Tray] appears frequently, clean the feed roller of the multi-purpose
tray in the same way.
Pad

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