when i copy or print from a document it prints very crooked and not aligned properly i had a paper jam before this and pulled it out-could i've broke someting or can i make it registerproperly any other way? thanks
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This means one of the cartridges is defective, they cant align if they cant print. What i did to fix this problem is insert 2 working cartridges and get it to align properly, even if they are low on ink, then lift the cover and the cartridges will move to the center. When this happens pull the power cable out, then insert the full non functioning cartridge. Plug the power cable back in. I tried this with a color cartridge, the color cartridge was non functioning but i was able to print in black. Basically you align the cartridges and then swap them so the printer thinks they are still aligned. The color still doesnt work and it is probably a defective color cartridge.
Try to re-seat your cartridges and make sure they are properly inserted in the cartridge carrier. If that doesn't help, please do the Align Cartridges function on your printer. From the printer operator panel, while on Copy mode, press the Menu button > Tools > Maintenance > Align Cartridges. You printer will then print a test page that will help align the cartridges. After the page is printed, try to print a document again to verify that the problem is fixed. Thanks.
I would recommend a good cleaning of the rollers with a damp rag (old t-shirts are great for this). Some canned air to blow out the insides always seems to improve operation.
If this is helpful to you, would you please rate this solution? Thanks!
Make sure the paper aligning slides are tight to the sides of the
paper. In the case that they are spring loaded make sure there is not
something preventing them from holding the paper properly aligned.
The print head could be 'off-track'...
If the text is properly aligned on the edge of the page, but appears
crooked it is related to the print head assembly. If the text is not
aligning to the edge of the page then the paper is not feeding straight
and the paper aligning slides are at fault.
It is also possible that one of the paper feed rollers are not grasping
the paper and it is forcing it to one side as it pulls it in.
I would recommend a good cleaning of the rollers with a damp rag (old t-shirts are great for this). Some canned air to blow out the insides always seems to improve operation. If this is helpful to you, would you please rate this solution? Thanks!