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GE refridgerator water dispenser line keeps freezing

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No, don't replace the door. GE has released their water line heater that fixes it. It is hard to find but easy to install and only costs about $30. I had the same problem with my refrigerator. You can find for information on it the part to fix it here.

Posted on Dec 13, 2010

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The doors are foamed in and you can't get at the line,i would call the factory and tell them what's happening and the only way to fix it is to replace the door

Posted on Oct 24, 2010

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Model #GSH25JSTCSS---Not getting any water from the water dispenser but still have ice coming out---What's the problem?


I have this same model and problem. The water line may be frozen inside the freezer door. (the line enters at the bottom hinge area of the freezer door)

Shut the unit off and leave the freezer door open ( you will need to remove your stuff you want to save first)

Next disconnect the line coming out of the Freezer door near the bottom hinge (should be a quick disconnect coupler, you will need to remove the front air grill assy to allow access to the line/coupler) and lay the line out on the floor.

After thawing the water should run out the line leaving a small puddle on the floor. Reconnect the line, plug the unit back in and test your dispenser.

Although this method restored my water dispenser to working condition, other possible causes for this include the line freezing up in the refridgerator section, bad water valve, bad relay on the motherboard, that triggers the water valve, bad motherboard. Hope this helps.

Sep 26, 2010 | GE Refrigerators

6 Answers

Water dispensor stoppedworking


If the light and ice dispenser on the front panel works and If your fridge is 4 years old or older, the insulation in the freezer door has most likely deteriorated and the water in the tube feeding the water dispenser has probably frozen. Open the freezer door, put a blanket over the food to keep it from defrosting, and use a blow dryer to defrost the door. Blow the hot air on the flat panel inside the door (the backside of the water dispenser). Close the door about every 5 minutes to check to see if the water works. Once the water begins to flow, you have successfully defrosted the ice in the tube. Defrosting the door works for about 12 hours until it freezes again. To solve this problem, I placed a 10" weedeater line up thorugh the dispenser nozzle leaving about 1/8 of an inch sticking out. When the line freezes again, pull out the weedeater line, dispense water to free the ice, and then reinsert the weadeater line. I keep the line in all the time...it works great! If the light or ice dispenser do not work, the problem may be *********** board.

Mar 17, 2010 | GE GSL25JFPBS Side by Side Refrigerator

1 Answer

GE gss22sgrf sidebyside water dispenser does not work, ice does


these unit have a problem with the water line freezing inside the freezer door. ge makes a tape style heater that goes inside the dispenser area to give just enough heat to keep it from freezing the water line.
you can try to change the freezer settings, warmer, clean the coils at the back of the unit and leave the freezer door open for 20-30 minute to allow the door to warm up and that will be a temporary fix to allow water to flow until you can get the heater kit.

Jan 09, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Refridgerator Not Dispensing Water


did the water work before you changed the filter . water when chilled may have frozen in line. . i would before major work adjust tempt of both freezer and frig . if too cold / forzen line .. are you freezing any thing in crispers. this is a good clue.. hope this might help .. mm

Dec 07, 2009 | Kitchen Ranges

2 Answers

Water dispenser suddenly not dispensing water


Remove the bottom kick plate . Follow the plastic line about 6" and you'll find a connector . Push in on one end of the connector and at the same time , pull the line out . Close the door and press for water . If no water comes out of the disconnented line , the water valve is probably bad . If water does come out , the line inside the freezer door is frozen . If this turns out to be so , you can lower the freezer temp for maybe days , or , put the food on the door, inside the freezer , tape the light switch down ( to keep the lite off and fan running ) and tape plastic over the freezer door opening so the freezer will continue to work . Reinstall the line back into the connector by pushing the hose firmly into place . Leave the freezer door open for maybe 1 or 2 days for thawing out , going by ocassionally and pressing the water dispensor . Important : lower the freezer temperature slightly to keep line from freezing again . ONLY CHANGE THE FILTER WHEN WATER FLOW SLOWS OR ICE CUBES GET SMALL . The change filter lite comes on by the amount of times water dispensor is used and to make money for the vendor .

Aug 09, 2009 | GE Profile PSW26P Stainless Steel Side by...

1 Answer

GE Refridgerator Not Dispensing Water


The waterline inside the door is frozen . Best way to thaw is .....1. open the door and tape the light switch down to keep the light off and the fan working . 2. tape plastic (trash bag , drycleaning bag..etc) over the entire freezer opening so the food will not thaw and the fridge will continue to work as designed . If possible 3. disconnect the water coupling behind the kickplate so air can enter , helping the door defrost cycle , or , leave the coupling connected and ocasionally walk by and press the water dispensor to see if thawed . 4. turn your freezer setting to a lower temperature ! to keep this from happening again .

Jul 10, 2009 | GE GSS25SGPSS Side by Side Refrigerator

1 Answer

Water not dispensing ,side by side gsh25sgpa


make sure the water line is not kinked behind the refridgerator.

Jul 04, 2009 | GE GSH25JFR Side by Side Refrigerator

2 Answers

No water but ice is fine


turn freezer side to zero for 1 minute press water dispenser

Mar 29, 2009 | GE GSH25JSRSS Stainless Steel Side by Side...

1 Answer

Ge refridgerator model gsl25jfpe bs


I have a gsl25jfpe bs ge regrigerator and the baffle motor that controls air flow from the freezer to the refrigerator is out. This had been causing everthing in the fridge to freeze and cause the water to stop working due to water freezing in the storage tank. The baffle is in the back top of the fridge covered with a plastic cover. Remove plastic cover to check baffle function.

Jul 19, 2008 | Refrigerators

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