This Sucks! (by 2 users)

posted by kreativk on Jun 07, 2008

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My camera is new, I went to use it...actually for something I saw that was hillariious...and I turned it on, the lens came out...it was zoomed all the way, and I could'nt take the pic nor could I adjust the zoom. Then I got this hateful message to turn camera off then on again, which I did. Now the lens does not return apon turning the power off, but does retract and come back out when I turn it on...and then the same scenario! Help Please!!!!!!!

I have the same problem.

1 Other User Has The Same Problem

Comment by datingle, posted on Jul 08, 2008

Camera is about six months old. Suddenly developed the problem of the lens fully extending upon powering up, it cycles in and out once or twice, and then the message to turn the camera off then on again comes up. Upon powering down, the lens remains fully extended. I have tried powering up under every setting, removing the batteries, removing the memory card and powering up and down with it removed, and I still get the same problem. It seems that it would be a control problem (firmware onboard?) as the mechanics of it still work.

Solution #1

posted on Sep 29, 2008

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well if that don't work cause i just got mine working after messing with it for like ten minutes the lens and all gets stuck on mine i just gently put some pressure on retractor lens outside of it when it tries to open and it came out and the message didn't come back checked all the functions worked fine took great pictures and kept them too. so mine works by doing this. hope this helps

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Solution #2

posted on Jul 20, 2008

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I had the same problem the first time I turned it on!!!
How to fix it: When you turn it on the lens will retract and immediately will come back out. What you have to do is remove the batteries while the lens are retracted, very quicly (before they come back out!).
Turn it off. Insert the batteries again and turn it on.
Hope this works for you!

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Solution #3

posted on Jun 08, 2008

dhbull

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take it back the motor sounds faulty

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