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Toner life end error message after replacing toner on my mfc9440cn

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  • Anonymous Nov 06, 2008

    When I load a new toner, it still says toner life end - any help??? DCP8025DB

  • Anonymous Feb 01, 2009

    Same thing here... I've even changed the drum, cleaned the corona wire, unplugged, re-started, pulled-out and pushed-back-in the cartridge and drum, shaken from side to side, checked the printer's network page, and STILL it says my BRAND NEW toner cartridge is empty after only 200 pages of just text.

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I took the printer back to staples and returned it. exchanged it for a new printer.

when I brought it home, the new cartridges worked just fine. It was not the cartridges, it was the printer's problem. Thenk goodness i bought and extended warranty on the printer.

The cartridges were brand new and name brand so it didn't make sense that it could be that all 4 brand new cartridges were having a problem!

Posted on Jun 08, 2008

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Posted on Jan 02, 2017

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1 Answer

How to fix brother printer drum error troubleshooting and routine maintenance


I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one. The following error messages will continue to appear if the drum counter was not reset when you replace the drum unit with a new one.
  • Replace Drum
  • Drum End Soon
  • Drum Near End
  • Drum Stop
To clear these error messages, you need to reset the drum counter as instructed below.

If you want to clear an error message related to the toner replacement, click here to see how to clear an error message after you replaced the toner cartridge.
"What is the difference between the toner cartridge and the drum unit?"

Please reset the drum counter only when you replace the drum unit. If you reset the drum counter during the life of the drum unit currently being used, the remaining drum life will not be displayed accurately.
  1. Make sure that the machine is turned on.
  2. Open the front cover.
  3. Press Clear or Clear/Back on the control panel.?
    NOTE: The layout of a control panel differs depending on the model, but the Clear or Clear/Back button is located on the right side of the LCD screen as shown in illustration.
  4. Do one of the following.

    • If your Brother machine has a numeric keypad:
      Press 1 to reset the drum counter.
    • If your Brother machine doesn't have a numeric keypad:
      Press the Up Arrow Key to reset the drum counter.
  5. When the LCD shows Accepted, close the front cover.

frontcover1-y4i03b33115mpu3ejihwhjwc-5-0.gif

controlpanel1-y4i03b33115mpu3ejihwhjwc-5-2.gif

Sep 11, 2017 | Brother Office Equipment & Supplies

2 Answers

How do i reset ricoh sp 1200s drum unit


why toner life end message keep on showing on sp 1200s prints.

Aug 04, 2012 | Ricoh Office Equipment & Supplies

1 Answer

Brother MFC 9440 won't recognize new toner cartridge


I knew it needed to be reset to recognize the new toner. Glad you found the info in the electronic menu. Thanks for using Fixya. If my suggestion was helpful could you please rate it for Fixya. Thanks

Dec 05, 2011 | Brother MFC9440cn AllInOne Laser Printer

1 Answer

I change the drum for my fax machine, but it still says Toner Life End... and it is a bran new cartridge?? I tried turning it off and on, and unplugging it... but it still says Toner Life End... how do i...


1. With unit powered On, open the front cover.


2. Press the "Options" key. Display will show "Replace Drum?"


3. Press "Start" key.


4. Press 1,0 .


5. Display will show "Accepted" for approximately 2 seconds. Then display will change to "Cover Open".


6. Close cover and see if Toner Life End error message has gone.

Good Luck and Thank You for using Fixya.

Jan 08, 2011 | Brother IntelliFax-2820 Laser Fax

2 Answers

I replaced the toner for MFC 7840W and I am still gettin the toner life end message, I can not print. Please help


As noted from a previous poster, this one works!

I have a brother mfc 7840w

I first used the electrical tape trick and that worked for a while. Then got the toner low message again. I then tried the *00 trick, which works as follows:

1. lift lid and open front cover
2. press clear/back. "Replace Drum?" will appear on the screen.
3. Press "*00" it will then read accepted and the toner low error (End of Toner Life) should go away.
4. close it all up and your done.

Thanks for all your help guys.

Jan 18, 2010 | Brother MFC 7840W Printer

2 Answers

Toner Life End message on DCP-7040


If your cartridge has a lever on the left side near the rear, it needs to be reset, and there's a lever inside on the left that can stick and cause that error. You need to wiggle and pull that lever until it moves freely again.

Jan 04, 2010 | Brother DCP-7040 Laser Printer

1 Answer

Had toner life end message. Replaced toner and drum with oem,machine reset but now just making blank copies. Tried to print internal report that's blank too


To reset the sensor after installing a new toner cartridge follow these steps.
1. With unit powered On, open the front cover.
2. Press the "Options" key. Display will show "Replace Drum?"
3. Press "Start" key.
4. Press 1,0 .
5. Display will show "Accepted" for approximately 2 seconds. Then display will change to "Cover Open".
6. Close cover and see if Toner Life End error message has gone.
Please note that this must be done with a new cartridge so the unit will see that there is toner in the cartridge.

Aug 01, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Toner life end warning light. replaced with new toner/drum still error


To reset the sensor after installing a new toner cartridge follow these steps.
1. With unit powered on open the front cover.
2. Press the "Options" key. Display will show "Replace Drum?"
3. Press "Start" key.
4. Press "+" key 10 times until the display reads 10.
5. Press "SET" key.
6. Display will show "Accepted" for approximately 2 seconds. Then display will change to "Cover Open".
7. Close cover and see if Toner Life End error message has gone.

Jul 28, 2009 | Brother DCP-7020 Black and White Copier

4 Answers

Dcp 7020 and 7040 toner life end message premature, need override


When the Toner Life End LED flips on, requires you to replace the cartridge, even when there's still toner left in the cartridge. The machine detects end of life by shining a light through from one side to the other.
To circumvent the detection mechanism, remove the cartridge and put a piece of masking tape over or jam a little bit of paper into the clear opening/circle on the right side of the toner cartridge, and then pop the cartridge back in. Eventually, you'll start seeing streaks, and then you'll know that the cartridge is truly empty.

Jan 17, 2009 | Brother DCP-7020 All-In-One Laser Printer

2 Answers

Toner life end message flashes


did you reset the toner life?

open the front cover, press the option button, on the screen will display ''reset toner life 1 yes 2 no ''
press 1 and close the cover.

toner life reseted

May 06, 2008 | Brother MFC-7820N Laser Printer

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