Question about Computers & Internet

2 Answers

I need help in having my video on real player play certain videos, the real player is saying for the player to show the picture a codec needs to be acquired. Please assist.

Posted by on


2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.

    New Friend:

    An expert that has 1 follower.


    An expert who has answered 20 questions.

  • Expert
  • 36 Answers


There are several different media players that all support different codecs.

Here are some download links to various codecs:

DivX player's codec pack:
Xvid's codec pack:

This one may also help:
Windows Media Components for Quicktime:

Hope this helps.


Posted on Oct 24, 2010

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 12 Answers

A better free player will solve the Codec problems and good one is VLC at It has most Codecs already installed.

Posted on Oct 24, 2010


1 Suggested Answer

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

MPEG video plays only sound, not picture

I think it might be either a CODEC or memory issue. The CODEC thing can be solved by downloading the K-Lite CODEC pack, which you can find free via an internet search (see below). The memory issue is harder to solve. You need to see when you are playing the video if your CPU is running very high. If it is then you will struggle to play the track on your current computer without improving the memory. However I think it more likely that it is a CODEC issue since both the players you mention are not set up to play some MPEG files, as not all CODEC's are included.

You can download the CODECS here:

However always use the advanced option for installing as they do like to put on software that might change your default browser. You can decline these with that option.

Some people use VLC player, but all though this will play just about every video file, it will turn the icons into a thing that looks like a traffic cone! So I don't recommend it.

Oct 07, 2015 | Microsoft Windows Media Player

1 Answer

Do i need both real player cloud and quick time 7

Technically you don't need either of them. Real Player Cloud and Quick Time 7 are unrelated programs that have specific codecs for playing video associated with them. Unless you play video that requires either of them or need some of their special features, they're not really needed. Most video online are flash or html5 now and down't require the specialized codecs associated with both players.

Jan 28, 2015 | Microsoft Windows 7 Professional for PC

1 Answer

Downloadwd latest windows 8, now can't see shows. it says "system configuratioon problem

Hiya. Do you mean you can't see shows as in you can't watch videos anymore? If that's the case, you might need to update your codecs to recognise certain types of videos. Try downloading:

Combined Community Codec Player (CCCP):

and also:

VLC video player:

These should play pretty much everything. Hope this helps :)

Mar 12, 2014 | Computers & Internet

1 Answer

My video cannot be played

Can't really tell from your description what the exact problem is.

If it won;t load then you may be trying to load either a corrupt file or one not supported by the player. Media player handles a lot of file types so it usually is a bad video file. Other than a few Macintosh or apple based video formats havn't had to use another player.

if you can hear the video then all you need to do is install a video codec to see the picture. You can download a few free codec packs. These will have literally hundred of codecs. A codec is simply a translate or a type of video driver. Each is different . Some like DivX allow for a very small file size with a great picture quality. (This is called compression)A few seconds of high grade video may be say 501-0 mb in size using DivX but without a codec it would be 200-300mb in size for the exact same video. That is why they are used. The problem is there are so many differant ones you can't be sure of which one you will need. A codec pack has hundreds of these which are then automatically loaded when needed. Two real good and FREE packs are K-Lte and FFD-Show. Just download one of the packs (pick any of the setups but you only need on of the two smaller ones)
Just go to and pick one of the two and install and this will fix any codec issues.

If it possible that the media player is the problem. ie the program is corrupt. You can download a new copy from Microsoft and reload it and you can also get one of the codec packs which comes with a version of player.

If none of this fits your problem just respond here and someone should be able to help you out if you can describe the problem with more details.

Sep 22, 2011 | Microsoft Windows Media Player

1 Answer

1 can't play my video from my canon camera. it says i should find my codec. What does this mean?

i think you dont have the exact video player on your computer just download some real player or quick time player from the internet it will play your video codec thanks if more doubt contact me.

Jun 11, 2011 | Computers & Internet

1 Answer

Won't play certain videos. Dialog box says to update drivers. How do I find them.

Not being able to play certain video files means that you lack some video codecs. You can download a codec pack here:
Also, you might might want to try out VLC media player because it can play back almost all video formats. You can get VLC media player here:

Mar 23, 2011 | Systemax Venture PC Desktop

1 Answer

I have a lg EnV3 I put my micro sd card in and saved my pictures and videos. When I load them to my computer my pictures show up fine but when I go to view my videos it says Windows Media Player cannot...

Download VLC PLAYER, install it because it has all the relevant codecs with it, then right click on the video file you want to play and use VLC to play it

Aug 21, 2017 | LG enV3 VX9200 Cell Phone

1 Answer

My HP laptop won't show video files for my WD but it has audio....

What do you mean? The file icons do not show a thumbnail of the video or that if you double click on a video file, it does not open? It sounds as if you need to link the correct video player and codecs to your videos. If you try to play a video on say MS media player and your codecs don't match you get only audio. If this is what is going on, have you loaded your video camera software on your computer? Are the videos Divx, Quicktime, Real?
The new Firefox has a built in video player that may help.

Apr 23, 2009 | Western Digital MY BOOK HOME 1TB EXT...

3 Answers

No picture, only sound

Actually this is a problem of the video codec and you need o install some software that will solve your problem completely.

Download :
1) VLC Media Player :

2) K-Lite Codec Pack :

Mar 09, 2009 | Acer Aspire One PC Notebook

Not finding what you are looking for?

Open Questions:

Computers & Internet Logo

Related Topics:

106 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts


Level 3 Expert

13434 Answers


Level 3 Expert

85206 Answers

Brad Brown

Level 3 Expert

18108 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides