Question about 2wire (1000-000057-000) Modem

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2Wire-3700 dsl red light blinking after a thunderstorm

After a thunderstorm, this modem started flashing red dsl continuously. No luck in changing the modem or the walljack. Filed a ticket with att/dsl who will send out a tech fo $60.

Please send me the solution to avoid these charges.
Thanks a lot in advance,

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  • 36 Answers

Hi,

If you are att customer, you will be charged $60 only if there is problem inside your premises, otherwise they wont charge you.

Is there any phone connected with your DSL line? if so is it working? if its not working, contact customer support and tell them its not working

If the phone is working, you have to check the connections between the phone line to the modem. As the DSL light is blinking red, its the problem with line and not the modem.


Take care

Posted on Jun 09, 2008

DSL modem light blinking RED, you say the problem is with the line NOT THE MODEM but which line...the one outside that AT&T connects to house tele line OR do you mean the tele line inside the house? Please clarify, thanks.

Posted on Aug 26, 2008

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Posted on Jan 02, 2017

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Hello


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