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Shredder runs in reverse mode only not auto mode tried troubleshooting solutions, nothing works. model #WM680S

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
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Posted on Jan 02, 2017

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SOURCE: shredder

Check for stuck paper and remove if any. Then check if motor is ok with a multimeter and also main switch.

Posted on May 21, 2007

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  • 102 Answers

SOURCE: Jam

I work with Fellowes shredders so I can't tell you about the automode but to get out the jam you can try this:

Remove as much paper as you can with a needlenose pliers or something with a good grip from both the top and bottom of the shredder than saturate any paper left in the machine with a vegetable based oil only do not use any petroleum based oil (may cause fire)
Let that soak for up to 8 hours this should soften up the paper enough to let you power thru the jam as soon as you get power. You should be able to do a search online to find a customer service number for your shredders manufacturer. Good Luck!

Posted on Feb 29, 2008

  • 1 Answer

SOURCE: Office max shredder om96431

For me, the problem was the sensor connections. I took the unit apart (7 phillips screws, I'm not sure why I didn't have to remove the 8th.) Then I took the paper sensor unit off (2 more phillips screws.) Then I removed the little black box that both sensor wires are connected to (1 more phillips screw.) Then I pried that box open with a flat head screwdrive. Some parts fell out. I put it all back together and it worked.

If you don't want to mess with it, just remove the two wires and tie them together. The unit will always be on when turned on to Auto, but that's better than not working.

Posted on Aug 27, 2008

SOURCE: Shredder runs in reverse, but will not feed in auto.

For me, I had to move the 'black thing' in the center of the shredder at the top out of the way with a screwdriver. The black thing, whatever it is, seemed stuck against the top. So, once I moved it out of the way, it works. That may not be the right thing to do, but it worked for me.

Posted on Oct 20, 2008

  • 1 Answer

SOURCE: My Durabrand Shredder, model WM6X,.

I have the sam e problem. I just so happen to be one of those 'fix it myself people.' I disassembled the shredder to find that one of the plastic wheel mechanisms was broken. You know the wheels with grooves in them that is usually found in a clock or watch. The problem is, I don't know where to find a replacement. I doubt that home development stores like Home Depot, Ace Hardware, or Lowe's has it, but I guess I'll have to check. I came across this question while looking for the manufacture of the shredder to order a replacement part. I'll probably just buy a new shredder before it's all said and done.

Posted on Nov 10, 2008

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1 Answer

Unit runs with nothing inserted into shredder


About 598,000 results (0.73 seconds) Search Results

    [PDF]Shredder Troubleshooting FAQ

    https://images-na.ssl-images-amazon.com/images/I/81GTHxKpz9S.pdf
    Make sure that the unit is securely plugged into a working outlet / socket. 2. If you have ... The shredder runs but it does not pull paper down. 1. Be sure the ... When ready to shred, be sure to insert material directly into the center area to start.

    [PDF]Instructions Manual

    https://images-na.ssl-images-amazon.com/images/I/71EUxqIkPNS.pdf
    you leave the shredder in the "Off" position whenever the shredder is ... To beginshredding, locate the switch on the unit and select the "Auto" mode (FIGURE 2). ...Your basic vegetable or cooking oil (nothing flammable ... a) While in "Auto" mode, the motor will not start running until paper is inserted into the feed slot. Set.

    General Shredder Troubleshooting - iThinkBlue

    store.ithinkblue.com/shredder-troubleshooting/
    Make sure that the unit is securely plugged into a working outlet / socket. ... While in "Auto" mode, the shredder will not run until paper is inserted into the middle ...

    [PDF]troubleshooting paper shredders - Ativa

Jan 31, 2016 | Shredder Office Equipment & Supplies

1 Answer

My shredder won't power on. It is not overheated.


Check the Power Ensure that the shredder top is firmly placed in the shredder basket if the unit will not operate. If the top is not in place the feeder will not work and accept any paper. Make sure it is firmly plugged into the wall outlet and that the outlet is active. Rest the Shredder Let the shredder cool down if the shredder has been running continuously for a long time. It may have overheated and needs to be left in the off position for at least 30 minutes to reset. Verify the basket is empty or not too full as that will cause the shredder to deactivate. Clear Paper Jam Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear. Auto Mode Not Working Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.

Aug 11, 2013 | Staples Cross-Cut Shredders; 10 Sheet

2 Answers

Why doesn't OfficeMax OM99732 shredder work on Auto?


My shredder would not sense paper being inserted and the sensor could not be cleaned. So "Auto" no longer worked but the manual reverse DID work. I opened the thing up, reversed the polarity on the red and black wires on the connector for the main drive motor and VOILA!!! I can use my shredder in manual mode by switching it to REV. Be mindful that this keeps the motor running until it is switched off. This can heat the motor and cause failure so I limit my shredding to 60 seconds then give it a rest so it will cool down. Also there is no emergency reverse so watch your fingers and neck ties.

Dec 17, 2012 | Office Equipment & Supplies

1 Answer

The shredder was paper jammed


Hi,

Ensure the wastebasket is empty then move power switch to the REVERSE position. This will reverse the jammed paper out of the shredder. If shredder jams again, alternate control switch slowly between REVERSE and AUTO (l) positions to attempt to move jammed paper completely through the shredder. If the shredder jams in reverse mode, move the switch to AUTO (l), depress the manual forward button located on the center of the shredder head and allow to run for five seconds. If jam does not clear, move switch to REVERSE again and allow to run for five seconds.

Repeat this process until jam is cleared. If necessary, turn off shredder and use care to grasp the paper and carefully pull out to clear jam. Once cleared, move switch to AUTO (l) to continue shredding. The jamming may be happening because the cutting cylinder needs to be oiled.

Follow instructions to oil your shredder;

To keep your shredder in top condition, the cutting blades need to be oiled every so often (for frequency, please refer to your owner's manual). We recommend using Powershred® Lubricant or a vegetable-based oil (such as corn or canola) in a non-aerosol container with an extension nozzle.

Caution: Never use flammable synthetic oil, petroleum-based, or aerosol lubricants to oil the cutting blades. Some agents may combust, causing serious injury. NEVER USE WD40.

1. Depress and hold the reverse button down.
2. Put the tip of the oil bottle in the paper entry and make one or two sweeps the length of the entry while squeezing the oil bottle.
3. Move the power switch to Auto (I) position, or depress the manual forward button (depending on model of shredder) and allow the blades to run at least three seconds.
4. Move the power switch to Reverse (R) position and allow it to run for at least three seconds.
5. Repeat steps three and four above at least three time.

Regards.

Apr 20, 2011 | Geha Primo 1400 Shredder

1 Answer

My fellows jbo1 jamed and then stopped running is there a reset buton?


Chances are it's over heated.
Ensure the wastebasket is empty then move power switch to the REVERSE position. This will reverse the jammed paper out of the shredder. If shredder jams again, alternate control switch slowly between REVERSE and AUTO (l) positions to attempt to move jammed paper completely through the shredder. If the shredder jams in reverse mode, move the switch to AUTO (l), depress the manual forward button located on the center of the shredder head and allow to run for five seconds. If jam does not clear, move switch to REVERSE again and allow to run for five seconds. Repeat this process until jam is cleared. If necessary, turn off shredder and use care to grasp the paper and carefully pull out to clear jam. Once cleared, move switch to AUTO (l) to continue shredding. The jamming may be happening because the cutting cylinder needs to be oiled. See oiling instructions below.
From fellow's website: http://www.fellowes.com/fellowes/site/support/support_troubleshooting.aspx#jammed

Dec 15, 2010 | Fellowes Office Equipment & Supplies

1 Answer

My shredder work on reverse but not on auto mode the ready led is on but when i try to shredd,.. nothing happends . inside everithing is clean and i see no brken parts or wires detach


Try cleaning the "eyes" in the middle of the slot where you put the paper in, they can get dusty and not detect the paper being put in.

Sep 18, 2010 | Royal VF1000MX Shredder

2 Answers

The scredder operates only in the reverse position. when i put paper in the schredder, the auto position does not work. what can i do to troubleshoot the problem?


The auto switch might have popped out of its cavity, this can be found on the inside it looks like a little black rectangular box, with a long narrow strip of metal attached to it. When placed properly your shredder will work in auto mode again.13b1f9e.jpg

Aug 11, 2010 | Aurora Electronics AS662C Shredder

1 Answer

Office max paper shredder switch


If you are referring to the paper feed sensor switch in the paper throat it sounds like the pc board or switch itself may be bad. I could troubleshoot a little better if I actually had you on the phone. A Customer Service Rep can help you at 1-800-945-4545.

Apr 26, 2008 | Shredder SH2006PB

2 Answers

Paper Shredder will not shut off when in auto mode


if you answer no to the following question, then I do know your solution: Q: When you unplug the unit immediately after your action of "When those paper complete the shredder does not turn off."...and then plug it back in, does the shredder STILL continue to operate? if no, then the solution is to disassemble the feeder unit and manually unclog the paper sensor.

Jun 14, 2007 | Royal VF1012mx Shredder

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