Question about HP Deskjet F335 All-In-One InkJet Printer

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The light below the power button is flashing red; the letter "E" appears under the red light. and the printer would not print?

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Use the following steps to clear out the print queue.
NOTE: This document is specific to USB products only. Before you proceed with the following troubleshooting steps, ensure that your hardware is fully functional by printing a self-test page. Refer to the product documentation to get information on printing a self-test page. If the self test does not print correctly, and if there are other symptoms, refer to the documentation specific to those symptoms.

Step one: Restart the computer
Click Start .
Click Shut Down .
Click Restart or select Restart from the drop-down menu, if available.
Click OK .
Check the print queue once the machine is restarted.
If this step does not resolve the issue, continue to the next step.
Step two: Check the printer cable
Disconnect the USB cable from the printer.
Disconnect the USB cable from the computer.
Leave the cable unplugged for 5-6 seconds.
Reconnect the cable to the printer and computer. Ensure that the printer is connected directly to the computer through a USB cable or a powered USB hub.
After reconnecting, the printer should start printing the jobs in queue. Go to step five, if you want to stop those jobs from printing.
NOTE: If the printer is connected through a non-powered USB hub, or if the type of hub is unknown, connect the printer directly to the computer.

If this step does not resolve the issue, continue to the next step.
Step three: Check for the right driver and port
If there is more than one printer configured on the same computer, the printer in use may not be the default printer, or the wrong driver may have been configured. Use these steps to verify the driver configuration:
Click Start .
Click Control Panel .
Click Printers and Other Hardware , and then choose the printer from a list of installed printers on the left menu.
Ensure that the correct printer is set to default, denoted by a checkmark in a black circle on the icon. If the wrong printer is set to default, right-click the icon for the correct printer, and then click Set as Default .
NOTE: The correct printer must be selected from within the application that is issuing the print job. In the application, click File , and then click Print . If the correct printer is not shown as the default, use the drop-down menu to select the correct printer.

If the printer is already set to default, right-click the icon, and then click Properties .
To verify that the printer is using the correct port and driver, click the Ports tab. The printer should be set to use a DOT4 or the USB00X (where X is replaced by a number) port. The driver in use is listed next to Model on the same page.
Click OK to close the Printer properties window, and then close the Printers window.
If this step does not resolve the issue, continue to the next step.
Step four: Check whether the printer is paused or offline
Open the Printers folder.
Right-click the icon of the printer in use, and then click Open .
Click Printer on the menu, and then ensure that there are no checkmarks next to Pause Printing or Use Printer Offline . If a checkmark is present on either, click the menu option to remove it. If the menu shows Use Printer Online , click that option.
If neither Pause Printing nor Use Printer Offline are checked, press Esc to leave the menu without making changes.
If this step does not resolve the issue, continue to the next step.
Step five: Manually clear out the print queue
Follow the steps given below to clear the print queue.
Open the Printers folder.
Click Start .
Click Control Panel .
Click Printers and Other Hardware or Printers and Faxes .
NOTE: If you have the Printers and Faxes option in this screen, skip to step 5 below; if not, continue to the next step.

Click Printers and Faxes .
Select View Installed Printers .
Double-click the printer icon to open the print queue.
Click the Printer menu at the top-left corner of the window.
Select Purge Print Documents or Cancel All Documents , and then click Yes to confirm.
If still there are documents in the queue, restart the computer, and try printing again after restart.
Check the print queue again to ensure that it is clear. If it is not clear, or if the queue is clear but jobs are still getting stuck after attempting to print, continue troubleshooting.
If this step does not resolve the issue, continue to the next step.
Step six: Restart the Print Spooler service
Open Administrative Tools .
Click Start .
Click Control Panel .
Click Performance and Maintenance .
Click Administrative Tools
Double-click Services .
Click Print Spooler .
Click Stop to stop the service. Click Start to restart the service.
Click OK .
Restart the computer.
If this step does not resolve the issue, continue to the next step.
Step seven: Check the software application
If print jobs from one specific application are backing up, then that application may be failing or interfacing with the print driver incorrectly.
Use the following steps to verify whether a specific application is the problem:
Close the application, and then reopen it.
Send a print job from the application.
NOTE: Most HP all-in-one products do not support printing from a DOS application. Determine if the software application is Windows-based or DOS-based by checking the system requirements of the application.

If the queue backs up again, try printing from the Notepad to see if it is an application issue or the driver issue.
Clear the queue using the previously mentioned steps.
Click Start , and then click Programs or All Programs .
Click Accessories , and then click Notepad .
Type a few characters in the Notepad.
Click File , and then click Print .
If printing is successful from Notepad but not from the application, contact the manufacturer of that application.
Cause
If the printer does not complete a print job before other jobs are sent, print jobs can build up in the print queue, causing it to become backed up.

Posted on Oct 24, 2010

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My HP Photosmart C6280 asks me to replace the light blue ink cartridge and says it is unable to print until we replace the ink cartridge. We have replaced it three times and the same message appears. The...


Follow the below steps on the front panel of the All-in-One printer:
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1 Answer

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To correct this issue you need to clean the print head. Please follow the steps below.

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2. Load letter size plain paper in the printer's input tray if none is present. Hold down the "Resume" button until the printer's power light flashes once, and then let go of the "Resume" button.

3. Wait for the printer's power light to stop flashing, indicating the printer has finished cleaning the print head. Print a nozzle check sheet by holding down the printer's "Resume" button until the power light flashes twice.

4. Examine the nozzle check printout, looking for missing or broken lines in any of the sections. If you see problems with the printout, run the printer's cleaning program again and then print another nozzle check pattern.

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I hope this will help you :)
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1 Answer

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Follow the below steps on the front panel of the All-in-One printer:
A. - Press and Hold the “Print Photos” & “Red Eye Removal” buttons. Release both buttons. Display should say “Enter Special Key Combo”
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OK I had the hp error code 0xc18a0001 problem and here is the conversation I had with the tech...
James Cowan: HP error code 0xc18a0001
Earnest: I will assist you in this regard. I understand that a error code with 0xc18a0001 with "Ink System failure" is displayed on the front panel of the All-In-One printer. Am I correct?
James Cowan: Correct
Earnest: May I have the model number of All-In-One you are using?
James Cowan: c6250
Earnest: Please let me know the room temperature in which printer is replaced
James Cowan: 67 degrees F
Earnest:: OK. Please perform the below steps on the front panel of the printer to resolve the issue
James Cowan: OK
Earnest:: Press and hold the "left arrow" key. Press the "Setup" key and release both keys, display should say "Enter Special Key Combo". Press and release the "OK" button
Earnest: Please ignore the above steps
James Cowan: OK yes nothing seemed to do anything
Earnest: Please perform the below steps on the front panel of the printer. Press and Hold the "Print Photos" & "Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo". Press and release in sequence"Red Eye Removal", "Print Photos", "Red Eye Removal"
Earnest: Display should say "Support" and display the FW rev (something like R0616R)
James Cowan: COxxFN0723BR
Earnest: OK. Press and release the right arrow button until the display says "System Configuration Menu"
James Cowan: OK
Earnest: Press and release the "OK" button
James Cowan: OK and it says hardware failure status
Earnest: Display should say "Hardware failure status: Clear. Press OK to clear". Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue". Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. Please do not try to print at this stage
James Cowan: OK
Earnest: Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. Let me know once you are done with the above steps
James Cowan: OK its unplugged
Earnest: Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer. Turn the unit on. The printer may display message "Use POWER button to shutdown the printer" followed by "Press OK to continue". Press OK
James Cowan: OK
Earnest: Let me know the message displaying on the front panel of the printer
James Cowan: printer preparation occuring - do not interrupt
Earnest: OK
James Cowan: OK its done
Earnest: Let us print a self test page from the printer now
James Cowan: OK deal
Earnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray
2) Make sure that the printer is on and loaded with unused plain, white paper
3) Press Setup. The Setup menu appears
4) Press the down arrow button to select Tools and then press OK
5) Press the down arrow button to select Self-test Report , and press OK. The self-test report prints
James Cowan: OK printing
Earnest: OK, please check whether all the colors pritned perfectly on the test page
James Cowan: Perfect
Earnest: Great... Cheers!!!
James Cowan: Thank you very much
Earnest: Now you can continue using the printer.

1. We Jam [arrow To the left], afterwards press the button "Adjustment (Setup)", afterwards release - appears the menu "Enter Special Key Combo".
It Is Recommended, but me this did not be necessary: Jam both buttons "Seal photo (Print Photos)" and "Correction to photographies (Red Eye Removal)", afterwards release them. Hereon press and release by turns "Correction to photographies (Red Eye Removal)", "Seal photo (Print Photos)", "Correction to photographies (Red Eye Removal)".
2. Now we press [arrow To the right] until we shall move to point "System Configuration".
3. We Press OK.
4. We Press [arrow To the right] until we shall get to "Hardware failure status: Clear. Press OK to clear". If beside You printer works orderly, that this point in menu not will. It is Important: not to print hereon!
5. We Switch off the printer, include once again.

All, code of the error discarded.

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OK I had the hp error code some problem and here is the conversation I had with the tech...
James Cowan: HP error code 0xc18a0001
Earnest: I will assist you in this regard. I understand that a error code with 0xc18a0001 with "Ink System failure" is displayed on the front panel of the All-In-One printer. Am I correct?
James Cowan: Correct
Earnest: May I have the model number of All-In-One you are using?
James Cowan: c6250
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James Cowan: 67 degrees F
Earnest:: OK. Please perform the below steps on the front panel of the printer to resolve the issue
James Cowan: OK
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James Cowan: COxxFN0723BR
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James Cowan: OK
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James Cowan: OK
Earnest: Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. Let me know once you are done with the above steps
James Cowan: OK its unplugged
Earnest: Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer. Turn the unit on. The printer may display message "Use POWER button to shutdown the printer" followed by "Press OK to continue". Press OK
James Cowan: OK
Earnest: Let me know the message displaying on the front panel of the printer
James Cowan: printer preparation occuring - do not interrupt
Earnest: OK
James Cowan: OK its done
Earnest: Let us print a self test page from the printer now
James Cowan: OK deal
Earnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray
2) Make sure that the printer is on and loaded with unused plain, white paper
3) Press Setup. The Setup menu appears
4) Press the down arrow button to select Tools and then press OK
5) Press the down arrow button to select Self-test Report , and press OK. The self-test report prints
James Cowan: OK printing
Earnest: OK, please check whether all the colors pritned perfectly on the test page
James Cowan: Perfect
Earnest: Great... Cheers!!!
James Cowan: Thank you very much
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