Its a bit long process(WINDOWS XP)
wot you have to do is turn off the computer completely
after you power it back on start hitting F8 KEY
You will get system advanced boot meny
using up or down arrow key highlight safe mode and press enter
it will ask your operating system just press enter again
it will load some files and then you will get user name options
other than your name there would be an administrator
choose administrator
don't put in any password if it asks
just hit enter
if u are able to log on as an administrator you can go to user accounts option in control panel and cad do anything
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