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To access your Voicemail please follow these directions. This will get you to your message and provide you easy access to it in the future.
Start at your home screen, tap the square with four little squares inside,
Scroll left or right through the appliactions and find one that says "Voicemail" (it should look like a green talk/speech bubble with a phone in it).
Press and hold the icon for Voicemail, drag the icon to the location you want. You can move an application icon to another main menu screen. You can also move most-used applications next to Home. And then press save!*
Tap the Voicemail icon and your message will be on the top screen.
Now you should be able to check your Voicemail at any time and know how to place an icon for convenience.
Hope this helped! *Information found at: Manual Samsung website for visuals and specifications
If it is a voicemail, got to Menu, Voicemail, call - listen to voicemail, or simply press seven (7) to delete it. The icon on the screen may take a few seconds (up to a minute or longer) to go away. If not, go back into menu, voicemail, and look for the option to clear the notification. Otherwise, powerdown the phone and power back up.
Please let me know if you need further assistance.
Guru, Premium Expert, Phone Support @ Fixya.com
name and centre no,./ this phone # is provided by your cell phone provider, call and ask for your voicemail box #. they will help you set up. call from land line so you can enter info as provided once this is programmed when you press it it will call your voicemail
This happens to me A LOT. It seems to help to delete voicemail messages when I have more than 3 signal bars. To get rid of the Icon you have to leave a voicemail on your phone, use someone elses phone and just leave a message, it should vibrate like it has a new voicemail but the count shouldn't go up, then just delete the message when you have close to full bars. Goodluck!