Question about Ionic Pro CA500 Air Purifier

1 Answer

Red...cleaninh light.. I have an ionic pro i had it for over a year now.. now my problem is the red cleaning light wont go away.. i tried so many things, cleaned it really good..did everyting, but the problem wont go away.What happenned? is it broken?

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  • adgraber Jul 22, 2008

    We've cleaned it. Then when we turn it on, it works for just a minute or two then says it needs cleaning again.

  • Anonymous Sep 29, 2008

    I haved cleaned it 3-4 times and still red light will not go out. Total use since I have owned it is about 100 hours. I think this is not a good product.

  • Rasty225 Dec 07, 2008

    I have the same problem, I have had it about a year so the warranty is no good and it just stopped working and the red light won't go off no matter how many times I clean it. Where is our answer to this question?

  • Anonymous Dec 28, 2008

    I too have the same problem with the Ionic Pro red light not going off after

    it's cleaned. What's the solution?

  • joezaborsky Dec 28, 2008

    After cleaning my Ionic Pro the red light stays on. Is there a solution to keeping it off after cleaning, or is the unit no longer working?

  • Anonymous Dec 29, 2008

    I have the same problem, cleaned it and the red light comes back on and will not go off. Please help.

  • ducky27103 Jan 21, 2009

    i had my pro only 2 months and it goes into cleaning mode soon at it is truned on ..i wishes it worked i am very disappointed i know it is clean blades washed and unit vacumed ..john Richardson winston-salem nc

  • Anonymous Apr 23, 2009

    Mine does the exact same thing. The red light came on saying clean and after countless cleaning,s I finaly gave up and pretty much have chalked it up as a loss.

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1 Answer

Ame problem. I returned it to the store and they gave me a new one. So Far so good. My little ionic pro now keeps shutting off by itself. Have no idea why.

Posted on Jul 22, 2008

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Oo.comAFTER CLEANING UNIT AND INSERTING BLADES UNIT BLUE LIGHT COMES ON FOR LESS THAN A SECOND AND THEN RED CLEAN LIGHTS COMES ON. REPRESSING ON BUTTOM ONLY REPEATS PROCESS, BLUE LIGHT THEN ALMOST...


This is a common problem and if it's still under 1 year warranty, contact Ionic Pro at 800-875-8577 for a replacement that will cost you $20 for shipping to/from.
The high-voltage supply has died and cannot be repaired by the average repair person as parts just are not available.
When they get these back, they go into the trash and send you a new one.
TO PROLONG ITS LIFE, plug this into a surge protector as the electronics that are in this don't have any protection against even a small surge.

Sep 22, 2011 | Ionic Pro CA200B Air Purifier

1 Answer

I clean the cylinders and 5 minutes later....the red light comes on alerting me that it needs to be cleaned. Seems like something is malfunctioning. Please help!


Hi missy116,

I work for the Ionic Pro company. Please call customer service at 800-875-8577 and they will be happy to assist you. Thank you, Mary

Feb 07, 2011 | Ionic Pro TURBO Air Purifier

1 Answer

Red clean light will not turn off even when cleaned or attempts to reset.


Hello,

I work for the Ionic Pro Company. Please call customer service at 800-875-8577 and they will do some troubleshooting with you. Thank you, Mary

Dec 22, 2010 | Ionic Pro Air Purifiers

1 Answer

The unit is completely clean and dry. When I turn the power on, the light goes immediately to red(clean). What's wrong?


Hi ken otte,

I work for the Ionic Pro company. Please call customer service at 800-875-8577 and they will be happy to assist you. Thank you, Mary

Dec 07, 2010 | Ionic Pro TURBO Air Purifier

1 Answer

The red clean light won't reset


When the red 'clean' light goes on and wont go off, that means you just wasted $100. Next time just send me the money.

Feb 06, 2010 | Ionic Pro 901P2RIP04 Air Purifier

3 Answers

Repair an Ionic Pro


Here is the PDF manual. http://www.ionicpro.com/pics/ip_manual.pdf

Oct 24, 2008 | Ionic Pro CA200 Air Purifier

1 Answer

My.Ionic.Pro.doesn't.Blow!!


The red light means the unit needs to be cleaned. A blue light means the unit is working correctly

Sep 26, 2007 | Ionic Pro 901P2RIP04 Air Purifier

4 Answers

Ionic pro won't turn on


Solution, perhaps...

All electrical contacts can get a film on them. Try cleaning the contacts (at the bottom of the blade unit; you should see the three with the blades out) with an alcohol swab (make sure the contacts are dry before reassembly in this case) or a pencil eraser (vacuum the debris out before attempting to start it again).

If those contacts don't make up properly, the unit will think it needs cleaning, even though it doesn't.

Mar 27, 2007 | Ionic Pro 901P2RIP04 Air Purifier

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