Question about HP LaserJet P2015dn Printer

2 Answers

I Installed the HP laserjet p2015dn to my router, and after downloading drivers to my pc it took a long time for my pc to recognize the printer. But even after it did, it won't print. It gives me error messages when I try to print. It even gave me an error when I tried to print the test page.

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  • mmbmom Oct 24, 2010

    We did everything you said, with the exception of cleaning the print head because it's a laser printer, not an ink jet. The two macs that are also connected to the router, do not have a problem using this printer, just the hp.
    In the print queue window, under status, it says "printing" and then goes to "error-printing". And that's all it will do.

  • mmbmom Oct 24, 2010

    We did everything you said, with the exception
    of cleaning the print head because it's a laser printer, not an ink
    jet. The two macs that are also connected to the router, do not have a
    problem using this printer, just the hp.
    In the print queue window, under status, it says "printing" and then
    goes to "error-printing". And that's all it will do.

  • mmbmom Oct 24, 2010

    As I said the printer works fine with other computers on the router and the HP computer worked fine with the previous network printer but does not work with this new network printer even after I downloaded the drivers for this new printer to the hp.

  • mmbmom Oct 24, 2010

    Are you still there?

  • mmbmom Oct 25, 2010

    In the print window under status it will say "printing" and then after a minute it will say "error - printing".
    The OS is XP and we are connected to a Netgear wpn824v2 router.
    The LaserJet is hardwired to the router along with the HP desktop and Mac G5.
    There are also two apple laptops that connect wireless.
    All three mac's are able to connect and print to the LaserJet only the HP desktop has the problem.

  • mmbmom Oct 26, 2010

    Under "My network places" it shows - "Shared Docs on HP Pavilion" and "My Web Sites on MSN"
    Under "Other Places" "Printers and Faxes" it shows the "HP LaserJet P2015 Series PS- ready"
    This computer is wired to the router

  • mmbmom Oct 26, 2010

    When I right click the printer, my options are: open, printing preferences, pause printing, sharing, use printer offline, create short cut, delete, rename, and properties. It does not give me the option to connect.

  • mmbmom Oct 26, 2010

    25920-68595399

  • mmbmom Oct 26, 2010

    28107-43519899

  • mmbmom Oct 26, 2010

    28107-43519899

  • mmbmom Oct 26, 2010

    You must be busy.
    We can wait until tomorow
    Thanks for your support tonight

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2 Answers

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Hi. Could you provide me the error message that you are getting. May i know also the OS that you are using.

Posted on Oct 24, 2010

  • 1 more comment 
  • Angelito Rabago
    Angelito Rabago Oct 25, 2010

    Were you able to see the printer if you clicked My Network Places from your desktop? Your XP should be able to detect the printer. Is the XP connceted via wireless?

  • Angelito Rabago
    Angelito Rabago Oct 26, 2010

    Ok good it means that the printer can be seen in the network from that computer. Now right click the printer then click connect. Computer should be able to establish connectivity to printer. Then try to test the pruinter if you were able to print your docs.

  • Angelito Rabago
    Angelito Rabago Oct 26, 2010

    can we do a remote session? go to showmypc.com then click the first option there that says showmypc to remote user. Run the file until you will be getting a new window that says showmypc collaboration. Click the showmypc now tab then wait for the password on the right side. Replay here with the password.

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  • Master
  • 8,619 Answers

Hi

Thanks for using FixYa. Turn printer off and unplug the printer from all cables (power, USB, etc) and replace all the cables after five minutes. If still the issue is not resolved then clean the print head. To clean the print head take a hot water towel with the printer unplugged and the cartridges out, clean it till the time you see there is no ink residue on the towel. If still the issue persists then please let me know the error message(s) to resolve the issue. Please accept the solution if the issue is resolved or post a comment for further assistance.


Thanks

Rylee

Posted on Oct 24, 2010

  • Rylee Smith
    Rylee Smith Oct 24, 2010

    Oh yes this is my fault. To clean the LaserJet take out the toner cassette
    and see that there is no foreign object stuck there. After ejecting the toner
    clean the base where it seated and replace the toner and print a test page. If
    still the issue is not resolved then you'll need to re install the windows you
    are using. Please accept the solution if the issue is resolved or post a
    comment for further assistance.






    Thanks


    Rylee

    Oh yes this is my fault. To clean the LaserJet take out the toner cassette and see that there is no foreign object stuck there. After ejecting the toner clean the base where it seated and replace the toner and print a test page. If still the issue is not resolved then you'll need to re install the windows you are using. Please accept the solution if the issue is resolved or post a comment for further assistance.


    Thanks

    Rylee

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1 Answer

I have been trying to connect my laserjet p2015dn printer onto dell gx270 computer but in vain. The printer is a plug and play usb connection.


You can download the HP printer drivers from their supportWEB site. Please click on this link and
select your model printer to download:- http://welcome.hp.com/country/us/en/support.html

Aug 30, 2011 | HP LaserJet P2015dn Printer

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I have an HP Laser Jet P2015dn printer which for which i want to install driver for Windows Visat. Could you help me with this.


You can download the HP printer drivers from their supportWEB site. Please click on this link and
select your model printer to download:-http://welcome.hp.com/country/us/en/support.html

Feb 09, 2011 | HP LaserJet P2015dn Printer

1 Answer

How do i install my HP Laser P2015 printer


Drivers CD is included with the printer package. Also, drivers for P2015dn are available at HP Site:

http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodTypeId=18972&prodSeriesId=1845551

Use the Driver CD provided by HP or download drivers from the above site.

Nov 02, 2010 | HP LaserJet P2015dn Printer

1 Answer

Cannot install drivers


Go to Device Manager on Windows and see if the driver is installed and also check to see if there are any new updates to the driver.

May 25, 2010 | HP LaserJet P2015dn Printer

2 Answers

How to install HP LaserJet P2015dn Printer ?


Hi,

>> First of all install its software without attach printer

>> After installing it, attach printer or attach if software required during installation.

>> After attaching the printer it will detect its driver automatically.

>> When installation will complete you should must a reboot and then you can use it.


<<< Good Luck >>>

May 19, 2010 | HP LaserJet P2015dn Printer

1 Answer

Hp laserjet p2015dn


Turn off the printer and unplug the USB cable. Open up Device Manager. In the View menu, make sure that Show hidden devices is checked. Click on the + sign next to Printers in the right-hand pane. Uninstall any entries for Laserjet P2015. Reinstall the drivers for the printer. When instructed, plug in the USB cable and turn on the printer. It should recognize the device and allow you to print a test page.

Mar 31, 2009 | HP LaserJet P2015dn Printer

1 Answer

Printer prints double sided only even though set for single


This is cause duplex printing option is enabled in the driver. If you have win XP, go to control panel and then printers & faxes.
Right click on your LJ P2015 printer driver and click on properties.
Click on the tab 'Advanced' and then click Printing Defaults.
Remove the check mark for 'Print on both sides' under the 'Finishing' tab.
Click Ok and Ok again.

Nov 21, 2008 | HP LaserJet P2015dn Printer

1 Answer

HP LaserJet P2015dn


sounds like you're dealing with Postscript issues here. Does your HP have postscript drivers installed.

you might want to check on the current Mac drivers through this link

Mar 08, 2008 | HP LaserJet P2015dn Printer

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