Question about GE 28111 Cordless Phone

1 Answer

Caller ID disappearing

I called GE and was told to "unplug adapter, unplug phone line from wall jack, remove batteries from headsets, and leave unplugged for 15 min then replug in reverse order". I did this but it didn't work. I called back and they told me to buy new phones. My phones are 18 mths old. My biggest concern is getting my stored numbers out of the phone. They are numbers I don't have any place else. Can you help???

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  • afp6979 Aug 19, 2008

    In case you're interested, I contacted Thomson and complained about this (what I consider a defect) problem. After a few emails and phone calls, they agreed to replace the phones. I had to post $50 on a credit card to insure that I'd return the defective phones. I did return the phones and the $50 wasn't charged on my credit card. The new set stinks; I'd rather have the old set with a clear display. The new one displays the length of a call as each call is ended. I can't turn this off. I can't instantly redial another number, I have to wait for the display to disappear. There's also an issue with the volume. Thomson/GE products are off my list for good.

  • jackbowski Nov 13, 2008

    Got a new land phone subscription from Comcast. My GE telephone had already been plugged in for about 3 months (never unplugged the phones). I noticed when Comcast had left, I couldn't read the names or numbers on the Caller ID. I also have the GE 28111 Twin Cordless Phone set. Please help! Thank you!

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  • 426 Answers

This is a common problem with these overpriced pos phones... i get lines thru all mine and they come and go and lightup for no apparent reason

Posted on Aug 17, 2008

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