Question about Philips HTS3357/05 Theater System

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Hi there! I was using my hts3357 for 2 years with no problem. Now i have one: when i insert DVD/CD, it can list the files (divx) in it, but doesn't play. On the other hand, when i copy the "same" movies to a flash disk the player can play them well . I'm thinking of using a lens cleaner but if the problem is the DVD reader in it, why it can list the files? That's confusing. Is there any fix to watch movies from DVD/CD again? Thanks in advance!

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  • hakanmk Oct 25, 2010

    Reneeturner7,
    Thank u very much for quick response and detailed explanations! i'll try fix it the way you tell.

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I would try a disc cleaner and using a can of compressed air. be careful not to let the device receive any of the actual propellant by using small bursts of air. otherwise if u hold the nozzle down to long u could do damage to the device other than good. sometimes the eye is strong enough or not dirty enough to read just the file portion but not good enough to read the movie portion. It can read the Usb part due to the reader using the microchip part in the player not the eye of the dvd player. A usb port and a optical drive work entirely independant. usually if it won't read it means it is either the eye dirty or the eye is not working anymore. independant electronic / tv repair shops can replace the eye for approx. $50.00. But if the cleaner doesn't help letting the player read the movies again. Then I would suggest taking it to a shop and having the eye replaced or just do a "tune up" on it.

Posted on Oct 25, 2010

  • hakanmk Oct 25, 2010

    Thanks a lot for your help but cleaning the lens did not fix it :( I think i will find a repair man to get the eye replaced or try to find another solution.

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