Question about Dell 922 All-In-One InkJet Printer

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Scanner I had to reset my computer entirely and I lost all my programs. I downloaded my printer software from dell, but now I can't get it to scan. When I push the scan button on the printer nothing happens???

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  • ecuajosh Jun 09, 2008

    i had fixed this problem on vista but had to restore my computer and lost drivers and i don't remember what i did. i have installed all downloads dell offered but nothing.will keep working on it

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Ok found the problem .
you have to run the patch from support.dell.com select you printer and download it once you run it it will remove the old drivers(installed by windows when pluged in the firs time not yours)you will ask to reboot.after that you only need to install the driver from the website. and voyla.
dell aio center should be listed on the windows menu
from there you can scan and copy.

Posted on Jun 09, 2008

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I have scanner hooked up to laptop and i press scan, it says scanning but has nothing showing up for a picture scanned


Is this a new scanner? If so, most scanners come "locked".
Make sure you consult your user manual and remove the lock (usually by turning a knob/handle/switch under the hood somewhere).

If this has scanned before, watch the scanner bed as you try to scan. If the light does not coarse the entire scanner bed, then the lock may have become re-enabled... or the motor could have come off track. Sometimes this can be fixed by manually adjusting things inside (be careful! as this could really damage your scanner).

If the light does move entirely across the bed, try to re-install the software onto your computer. If you dont have the software, you can grab a copy at dell's support site.

Also, check your cables. If you are trying to scan through a network, you might try USB instead, just to make sure the scanner works. and its not a connection problem.

The connection type can be set during installation.

Hope this helps!

Feb 23, 2011 | Dell P703w Printer

1 Answer

How to scan picture into computer


Follow these steps :
1.1
Open the software program that came from your scanner.
2.2
Lift the lid of your scanner, place photo on scanner bed and close the lid.
3.3
Press the "Scan" button on the scanner or in your scanner software program.
4.4
Preview the scanned photo on your computer screen and check that the borders are straight and even. Rescan the photo if you make changes.
5.5
Load photo paper into your photo printer.
6.6
Press "Print" on your computer screen where your scanned picture is showing. If "Print" is not an option, save your photo to a specific folder and open it. When it's open you should have the option to "Print.

Oct 29, 2010 | Dell 924 All-in-One InkJet Printer

1 Answer

I am trying to scann some documents to my computer but the Dell 926 All in One keeps telling me the scan failed, first it telss me it has to download applications then it tells me to use the defaults....


Try a new data cable and a direct connection (if you have a print server or USB hub connected). Scanners require bi-directional communication and can fail when the printer itself works.

Do you have the full software installed or a generic driver? What OS do you have? To see what software/drivers are available: http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=PRN_ALL_A926&os=WLH&osl=en&catid=&impid= and choose your OS in the drop down menu. Did you launch the scan from the computer or from the all-in-one? Are you running the monitoring program on your computer (to launch a scan from the unit, this must be running to "listen" for the button press)? Did you set up the software for the destinations for those buttons? Launch scans from the computer first.

Uninstall any generic driver from the OS and unplug the data cable (USB). Then install the software or driver from Dell. Generic drivers often only run the printer.

The full software (and the monitoring program) are not available for Win7. You need to use Windows Fax and Scan (New Scan) or Paint (File > Import from Camera or Scanner) to acquire scans. XP and Vista can also use Paint. (Some versions of Vista also have Windows Fax and Scan as well as Photo Gallery that can acquire scans.)

I hope this helps.

Cindy Wells

Aug 10, 2010 | Dell 926 All-In-One InkJet Printer

1 Answer

Scanning problems. Could not scan into old Dell Laptop anymore. (Motherboard bad on Dell). Now, new computer Apple, and tried to scan. Says it is scanning into HP Photo program, which is not on this new...


Try these. 1 in applications find image capture, make sure printer is conected and on, launch image capture and see if it finds the scanner. 2 go to the HP website and see if there is software to download.

Mar 17, 2010 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Scanner will not scan to computer - need software


You can download the driver from Dell's website.

Jan 04, 2010 | Dell 922 All-In-One InkJet Printer

1 Answer

My printer v305 wont scan I get a message that says cannot retrieve program When asked to scan to computer


Looks like scanning software is not installed.
Please click on the link,
Choose your O/S
Download the software and install.
Try scan from the mrnu
Make sure the scanning source is the scanner.

Hope this will work for you.
Good Luck
luciana44

http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=555&l=en&s=biz&ServiceTag=&SystemID=PRN_INKJET_V305&os=WLH&osl=en&catid=&impid=

Dec 21, 2009 | Dell V305w All-In-One R840635AU InkJet...

1 Answer

I am unable to scan. While in the Scan Mode, the message says "Downloading scan application list from your computer, please wait" The next message says "cannot retrieve scan application list from my...


the reason why the printer is giving you that error msg is because the all in one center is not communicating properly with the programs on your computer to your printer.

try to scan directly to your computer using the all in one center instead.

Jul 23, 2009 | Dell 966 All-In-One InkJet Printer

1 Answer

Dell AIO924 printer


you may need to install the whole cd package w/c includes the scanning application program, or you can try using a sifferent software like the one in windows, under accessories look for scanner, if your system cannot find the scanner, then the driver for the scanner wasnt fully or not yet installed,

pls look for the scanner software, what you have installed is only for the printer alone.

cheers

Aug 14, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Canon MP830 wont scan


you have to use other programs such as photoshop to use the scanner

Mar 28, 2008 | Canon PIXMA MP830 All-In-One InkJet...

8 Answers

Updated to Windows Vista and now the Dell 922 AIO scanner won't work


For windows Vista; it is imperative to run the Vista patch which can be found on the Dell website (Downloads and drivers).
Make sure that you run the patch, after removing the printer USB cable from the computer. Restart the computer as the patch suggests and then install the Vista specific drivers, which also need to be downloaded from Dell Website.
Again, do not connect the printer unless the installation software asks you to.
For scanner issues, those who are unable to get anything scanned to their computer, and are able to print, it is essentialy a Firewall/Anti-virus issue. You can check that out by trying to scan using an application such as MSPaint (Start> type 'mspaint' > hit enter).

Nov 01, 2007 | Dell 922 All-In-One InkJet Printer

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