Question about Samsung Cell Phones

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Hello. Got my samsung wave yesterday. Today I installed samsung kies on my pc and and linked the phone to it. When the phone was linked to Kies I got a request to oppdate fastware. Followed the step by step upgrade and at the end the phone should restart. It did so, but it just keep turning on and off constant. What can I do to fix this? Thank you in advance.

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  • 2 more comments 
  • strandsk Oct 24, 2010

    Sorry, I was talking about the phone Samsung Wave. It is constantly turning on and off after updating the fastware from Samsung Kies.

  • strandsk Oct 24, 2010

    Can't digit anything because it is turning off immediately after the background appears.

  • strandsk Oct 24, 2010

    Can't digit anything because the turn's off immediatelt after the background appears.

  • strandsk Oct 24, 2010

    ok...thanx :-)



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Re:"It did so, but it just keep turning on and off constant."

If you are talking about the computer, and Windows does not start, but before completing startup, turns off and restart, that means that the system files used on startup have been corrupted by the software you were trying to install.

First step:
Turn off computer.
Disconnect any USB device connected to PC, including the phone.
Disconnect computer power cable. If computer is a laptop also remove main battery.
Restart computer with only display cable (IF PC), mouse and keyboard if needed.

If that doesn't work.
Try starting the computer in safe mode by pressing repeatedly F8 key during startup.
At a point you should get a screen asking you in what mode the computer must start. choose safe mode.
In Safe mode do a system restore to the day or to the entry before the problem occurred.

If the computer does not start in safe mode you will need a Windows setup CD.
Start the computer with setup CD inside, booting from Windows disk (you may need to change boot settings in bios).
Go through first installation steps. Ensure you do not choose to format the hard disk, and that you do not change partition if asked.
Say no when the setup ask if to start recovery console, that will not help.
Instead of choosing install new system, choose the option to repair previous Windows installation. That is a different option from recovery console.

If repair does not work, you will need to reinstall Windows.
In that case do an update install choosing a different Windows setup folder (call it win 000). Ensure you do not format disk. This will leave your data inside the hard drive.

Try starting in safe mode first.


Posted on Oct 24, 2010

  • 1 more comment 
  • Ginko
    Ginko Oct 24, 2010


    First remove the phone battery and restart the phone without memory card.

    If that ddoes not work, take off memory card and SIM and digit *2767*3855# (SIM card out/no SIM card when you reset). This will do an hard reset, bringing back the phone to factory settings.

    You will need to install the software again after the reset, as all software installed after purchase will be removed.

  • Ginko
    Ginko Oct 24, 2010


    I know, it is a common problem.

    Wave do this quite often. If the phone does not stay on long enough to be reset, then it must be re-flashed. This is better done at the shop, they charge a small fee.

    If the phone is new you can get a free replacement calling the phone provides.

    Before doing anything else watch this youtube movie on the same problem.

  • Ginko
    Ginko Oct 24, 2010

    I wanted also to remind you that flashing the phone or doing operations like factory reset may affect the warranty from phone service provider.

    If phone is new, before doing anything else, call the mobile service company and report the problem, they will likely send a new phone in exchange.



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Mar 26, 2012 | Samsung Wave 525 Cell Phone

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Hi Yesterday i upgrading my Samsung wave s8500 firmware. while upgrading internet connection is Disconnect and now my phone only shows one picture on display whenever i tried to USE it... PICTURE i.e One...

Step I: Download the latest version of Samsung Kies from official site of Samsung Kies. The latest version of Kies is: Kies_2.0.0.11044.


You can download it from here: Samsung Kies Download Link

Step II: Open Samsung Kies and connect your Samsung Wave with PC (Wait for driver installation, if you have attached your phone for the first time with your pc)

As soon as Kies will detect your phone it will offer a prompt of new firmware update available, see the screenshot below

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Step III: Now you will face a window of 'Agree to the Terms and Conditions." You can choose the option of save and don't save the information. This option is that, Samsung will store your information of IP and hardware specifications on their servers for 2 years. It is totally dependent on you, which you want to choose.

We would like to recommended you to choose "Allow saving"

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Step IV: It is strongly recommended not to disconnect your phone from PC until the upgrading process is complete. So take care of it.

Within few minutes (depends upon the speed of your internet connection). Upgrading process will move on and will complete successfully.

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Hello wie kann ich handy mit PC verbinden.was muss ich herunterladen?

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6. Die Kies-Programm wird automatisch gestartet, wenn das Telefon angeschlossen ist, oder Sie k?nnen den Kies Programm zuerst.
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