Question about Washing Machines
Hi, if your washer spins but doesn't pump the water out/drain, the drain line is probably clogged. Especially now that you have indicated that when washing machine attempts to pump out at high speed water gushes out through the detergent draw which obviously means that the pump is either blocked or the pump is bad and needs replacement.
In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out.
To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port.
Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job.
If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump.
Posted on Oct 24, 2010
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Posted on Jan 02, 2017
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