Question about Gateway GT4024 PC Desktop

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Network adapter not showing up in device manager

I had cable co. install a new cable internet connection yesterday but when we went to set it up the modem would not automatically detect the tcp/ip address. we looked in the device manager for my Ethernet connection and it was there but it was in the "Unknown" section of my device manager and there was not Network adapter in the device manager. So I hooked up the modem to my old compaq laptop and everything worked fine. When I looked in my device manager it showed the network adapter and my Ethernet connection where is should be. The tech said that I might have deleted a .dll from Microsoft that was not allowing my modem to find the tcp/ip automatically. I know just enough about computers to search and troubleshoot but sometimes i think that if i do too much I will hurt my system and I guess I have succeeded. I have looked all over gateway and microsoft for drivers and help. so I thought I would ask the experts. please help, I can use my new internet connection on my old laptop but I want to use is on my Gateway media center desktop GT4024.

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  • asd9128 Jan 14, 2009

    Your wrong, Installing the drivers just does that and still network adapters are not listed..russolini

  • Anonymous Mar 18, 2014

    usb mini connection is bad on hard drive, hard drive has firewire connection. how do i connect firewire to usb port. i have adapter for fire wire to usb bu when connected the usb does not recognize device.

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The tech was incorrect - your network adapter is just not recognized by the system. If you install the correct drivers for your particular network adapter it should be recognized, which should then solve your problem. Search the Gateway website for network drivers for your particular desktop, and if the network adapter was added (not built into the computer) then determine the manufacturer and model of your network adapter, then search the manufacturer's website for the correct drivers.

Even easier, if you still have the original disks that came with your computer and/or network adapter, they should include the correct drivers.

Hope this helps!

Posted on Jun 10, 2008

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Look in the BIOS to see if the NIC is disabled. If it is disabled the enable it and install the drivers.

Posted on Feb 10, 2009

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How do i turn wifi off


Locate the Wireless LAN switch located on the front of your computer.
This could be located on the upper row on a laptop it will have the radiation look (((·)))
Make sure its pressed on or off whichever you need.

Move the switch to the right to turn on Wireless connections.

Right-click the network icon located on the system tray next to the clock.
You should see a list of available wireless networks.

Select the network you want to connect to and click "Dis Connect."


Motorola Surfboard Cable Modem User Guide
The user guide for your Motorola Surfboard cable modem can mean the difference between knowing how to locate and diagnose problems with your connection or staring angrily into a maze of blinking lights.

The user guide provides information on properly setting up your cable modem, understanding the indicator lights and troubleshooting problems before you have to call your Internet Service Provider.Connecting Your Modem


Your Motorola Surfboard cable modem must be connected to your home's coaxial cable connection.
Connect the coaxial cable from your cable outlet into the "Input" jack on your cable modem.

If your modem is wireless, it will connect to any computers and wireless devices in your home through the wireless signal sent from the modem.

Wired Internet connections require that you use an Ethernet cable to connect your cable modem to any supported computers and devices.
Understanding the Front Panel

The front panel of your modem is your key to understanding the status of your cable modem.

The front panel features "Power," "Send," "Receive," "Online" and "Link" lights, each of which displays information about your modem.

The "Power" button will display a solid green light when operating normally and will turn off when there is a problem with the power supply.

The "Send" and "Receive" lights will transmit a solid green or blue color when data is being normally transmitted through your modem and will blink when it the modem is scanning for an upstream or downstream connection.

A solid green "Online" light indicates that you are connected to your Internet Service Provider, while no light indicates that the Internet connection in your home is experiencing problems.

A yellow "Link" light indicates that a computer is connected to your modem with an Ethernet connection while a blue light indicates that a high-speed Ethernet connection is being utilized through the modem.

Configuring TCP/IP

The Transmission Control Protocol/Internet Protocol provides the basic foundation for establishing a local network and a connection to the Internet. The TCP/IP can be configured in the "Control Panel" of your Windows computer. Open the "Network and Sharing Center" from the control panel and double-click the "Manage network connections" option. Right-click the network connection displayed and select "Properties," then select Internet Protocol Version 4 and open the TCP/IP properties menu. Select "Obtain an IP address automatically" and "Obtain DNS Server address automatically" from the TCP/IP properties menu and click "Ok" to save your TCP/IP settings.
Troubleshooting


Many technical issues with your cable modem can be resolved by power cycling your modem and the computers and devices connected to it.

To power cycle your modem, unplug it from the power supply for 10 to 15 seconds and reconnect it to the power supply.

Restart all of your connected computers and devices while your modem is power cycling. Problems with the "Send" and "Receive" functions can be the result of a poor signal being sent to your cable modem. Tighten the coaxial cable connection to your modem and contact your internet service provider if problems persist.
http://www.motorola.com/staticfiles/Consumers/Products/Cable Modems and Gateways/SURFboard Cable Modem-SB6120/_Documents/Static Files/557621-001_SB6120_User Guide-US-EN.pdf

Nov 19, 2013 | Arris SURFboard Gateway SBG6580 DOCSIS 3.0...

2 Answers

No connection


Ok here is what you do

1.) disconnect your internet cable
2.) connect your router to your computer
3.) in internet explorer type 192.168.1.1
4.) enter your username and password
5.) click on Lan
6.) In the ip address box change your router ip to a new ip
e.g. 192.168.1.2
7.) Click on DHCP AND ENABLE THE DHCP SERVER
8.) Click on wan
9.) In Wan settings choose static ip address
10.) set the static ipaddress to the ipaddress you entered for your router
11.) set your subnet mask
12.) In the isp gateway enter your modem ip e.g 192.168.0.1
13.) as your primary dns enter your modem ip e,g 192.168.0.1
14 save changes and exit

YOU CAN HAVE THE ROUTER AUTOMATICALLY ASSIGN AN IP ADDRESS TO EACH SYSTEM OR YOU CAN SET IT AUTOMATICALLY

FOR AUTOMATIC ASSIGN JUST CONNECT THE CABKLE

FOR STATIC IP(recommended)
double click on the network icon to the buttom of your screen e.g LOCAL AREA CONNECTION

Click on Properties

Double Click on Internet Protocol(TCP/IP)

Enter the ip address you want the computer to have using the same 3 bloacks as your router e.g 192.168.1.10

Enter your sub net mask

Enter the ip for your moden in defaul gateway e.g 192.168.1.1

Enter the Prefered Dns as also your Modem ip 192.268.1.1

cheers




Jan 05, 2008 | Linksys Wireless-G WRT54G Router

1 Answer

I have a d-link dsl 2640r and an 8 port d-link switch connected with one cable to the modem. internet is very slow and I get an ip conflict message Can you please help?


IP address are unique for every computer for data transmition purposes. Go to STARTS > CONTROL PANEL > INTERNET OPTIONS > LAN SETTINGS> set it to AUTOMATICALLY DETECT SETTINGS. make sure that there is only the auto detect that's checked. Then go to START > CONTROL PANEL > NETWORK AND SHARING CENTER > CAHNGE ADAPTER SETTINGS on the left side > right click on the LOCAL ARE CONNECTION > PROPERTIES > look for the TCP/IPV4 then choose properties > make sure all is set to AUTOMATIC > APPLY then reboot the computer.

Apr 22, 2011 | D-Link Computers & Internet

2 Answers

I'm using an SB5101 and trying to use a new wireless router with this modem, but the set up is saying I have a static IP address... where can I find that on my computer whil I'm using my old router? thanks


I have one, after finding out how reliable and well-made they are. However, they can be picky during setup, especially since they have a rare 'config IP' address (the number you type into your internet browser's address bar to change the modem's settings). Click here >> 192.168.100.1
See this link for more info.

Mar 21, 2011 | Arris SURFboard SB5101 Cable Modem

1 Answer

UNABLE TO CONNECT WITH MY LAP TOP ON INTERNET HAVE FOUR LIGHTS ON AND FIFTH ONE FLASHING JUST STARTED YESTERDAY.


So that means its working well and connected to the ISP' server. What is your connection? Is it ADSL?
First make sure that all light have the color of green. If they are Flashing with color RED that means the property associated with the light is having a failure.
Here are the description of Colors and Lights.
Modem Light state: Unlit Flashing Red Flashing Green Steady Green
Cases:::
Power Light
Modem is not getting power - no light Modem has failed POST - Red Power is on - Steady Green
Ethernet (2nd Light)
No Ethernet link detected - No light Problem with ethernet port or cable - Flashing Green Modem has detected a successful link to a PC or router - Steady Green
DSL (3rd light)
ADSL sync signal is not detected - Red Modem is trying to synchronize. - Flashing Green Modem has ADSL sync and is ready for PPPoE session traffic - Steady Green.
Internet (4th light)
Modem has given up or isn't configured to initiate the PPPoE session - No Light PPPoE initiation has failed or PPPoE has been terminated. - Red Initiating a PPPoE session to Internet - Flashing Green. Modem is ready for Internet traffic - Steady Green.
Note: This light sometimes not working even if the connection initiated.
Activity
Normal DSL traffic flow - Flashing Green. Steady traffic flow - Steady Green.
Solving problems.
Case1: You have to connect your machine to the Modem Via the Network cable. Plug the other side of the cable to your Machine. (Not the modem port. Network card port.). Case2: You have to make sure that you have installed the Network Card drives. To check that you have to use Device Manager. Follow these steps. Hit Windows key with R In the "Run" box type devmgmt.msc In the right hand side check whether the network card is installed. If it has a yellow exclamation mark or a mark with red that means you haven't either installed or its having a device/driver problem.
Case3: If its fine then what you have to do is to check your network settings. Heres how: Since you haven't specified the Operating System I m including the Windows XP method here. Not much difference in other Operating Systems as well.
  • Get the Control Panel.
  • Go to Network and Internet Connections.
  • Go to Network Connections.
  • Check the Local Area Connection.
  • Right Click and check "Status".
  • If it says connected
  • Check the Duration and Speed(100 or 1000Mbps).
  • If the settings are fine go to "Support" Tab.
  • Check whether the Machine has received an IP Address. Which is often in the range of 192.168.254.xxx for Siemens Modems/Routers.
  • If you see an IP Address which starts from 169.xxx.xxx.xxx your network card was unable to pick an IP Address from the DHCP router which runs in the modem. (If you run a DHCP in the machine you have to configure to stop leasing IP Addresses to your machine from the Router/Modem. You can try the "Repair" button below and it will try to Release and Renew your IP. If it fail either you have a problem with your network card or Modem/Router (Could be the cable also).
  • If you still see the IP Address which starts with 192.168 the connection with your Modem is fine.
  • Next: Right Click on the Local Area Connection again.
  • Go to "Properties".
  • Double Click on "Internet Protocol (TCP/IP).
  • Check the settings.
  • The settings should be "Obtain IP Addresses Automatically" and "Obtain DNS Server Address Automatically". (But if you know the router's/Modem's IP Address you can configure it and you can give a "Static IP" to your PC as well. It must not be the Router's / Modem's IP and must be in th SAME SUBNET. If router uses 192.168.254.xxx you can assign it as 192.168.254.2)
  • Then Apply the Settings and go to the "Status" again and then click on "Details".
  • Except Wins Server all others must be populated with values in 192.168 range. Check the "Default Gateway" Setting. Its very important that you have pointed the machines Default Gateway to the Router/Modem.
  • Final Check:
  • Go to the "Internet Protocol (TCP/IP) again and click on "Advanced".
  • Check IP Settings (first tab) too make sure DHCP is enabled on you machine.
  • Go to "Options" tab and Check TCP/IP Filtering. Click on properties and make sure that the Filtering is not enabled. If it enabled make sure your network adapter Permits all routers traffic in to the machine.
By following these options will let you surf the internet.
Check for the behaviors of indicators as well.
Case 3 :Browser settings
In the Internet Explorer go to: Tools -> Internet Options ->Connections -> LAN Settings -> Its fine if any box is not checked. Or you can check the "Automatic Detection".
Last thing is If you have a Firewall or Antivirus Suite Please make sure that you are not blocking adapters and traffic/application. You can try to disable Windows Firewall and check whether it works as well.
Hope this will solve your issue. Please be kind enough to rate the answer with a comment (testimonial) if this helps you to overcome the issue. Feel free to contact us further. Thanks for contacting Fixya

Jun 05, 2010 | Siemens SpeedStream Modem (4100) (SS4100)

1 Answer

Hi, i have wnr2000 and am trying to set it up. i'm at the setup wizard which says that i already have a valid internet connection. what does this mean and what do i do next?


Basically you need to sign up with an Internet Service Provider in your area. The ISP will advise you the type in modem/Internet connection you need for their service (ie. DSL or cable) and advise you or provide you with a compatible DSL or cable modem. The ISP will provide an installation disc or instructions to configure the modem so it connects with their Internet server.
The modem is then connected to the wnr2000 router's Internet/WAN port with a LAN cable.
If you have already configured the modem and connected it to the wrn2000 router and the setup wizard has detected that you already have a valid Internet connection (it has detected your TCP/IP address which your Internet Service Provider has given you - this IP address is your unique network address - it is similar to your house address in your street, in your suburb, in your state, and in your country). Just click OK and continue with the setup.

Oct 30, 2009 | NetGear WNR2000 Wireless Router

1 Answer

Can;t use intent on mobile


Here is what you should do step by step:

I.Configure your Computer
1.Install Bluetooth Adapter
2. Bluetooth Configuration->Local Services-> Add Serial Services ->Bluetooth Serial Port->Properties
Check – Startup Automatically
Check – Secure Connection
COM Port: COMx( mine is COM6)
3.Control Panel -> Phone and Modem Options->Modems->Add-> Check Don’t detect my modem->Next->(Standard Modem Types)->Communication cable between two computers->Next-> on witch port do you want to install it ? -> Selected ports -> COMx ( in my case COM6)->Next->Finished
Now in phone and modem options->Modems you should have : Communications cable between two computers : Attached to : COMx ( COM6 my case)
Select Communications cable between two computers -> Properties->Modem-> Maximum Port Speed : 115200 -> ok ->ok.
4.Control Panel ->Network Connections ->Create a new connection-> Next->Set up an advanced Connection-> Next-> Accept incoming connections->Next-> Check : Communications cable between two computers ->Next-> Check: Do not allow virtual private connections->next->next->select: Internet Protocol(TCP/IP)->Properties:
Network access : Check Allow callers to access my local area network
TCP/IP address assignment : Specify TCP/IP addresses:
From: 192.168.0.x ( x=50 in my case)
To: 192.168.0.y (y=52 in my case) 
->OK->Next->Finish
5.Network Connections
Bluetooth Network -> Enable
Internet Connection ( your internet connection ) -> properties->Advanced->Check:Allow other network users to connect trought this computer’s Internet Connection->OK
If all goes well : Bluetooth Network-> Properties-> Internet Protocol ( TCP/IP)->Properties Should have the following setting:
Checked Use the followind IP address:
IP address: 192.168.0.1
Subnet mask: 255.255.255.0
->OK.
6.Start->Control Panel->Administrative Tools->Services->Routing and remote access->Properties->General: Startup type : Automatic - this service MUST be started 
**7.Install AnalogX Proxy http://www.analogx.com:80/files/proxyi.exe (for the latest version)
Proxy->Configure-> Proxy Binding: 192.168.0.x ( for me x=50 )->ok. 
! If you use a proxy, remember to start it .

II. Configure Phone:
1.Install GnuBox - http://gnubox.dnsalias.org/gnubox/ ( for the latest version)
2.Configure Access point
Tool->Settings->Connection->Accces Points-> New Access point->Use Default Settings
Connection name: Bt
Data Bearer: Packet data
Access point name : Bt
User name: none
Promt Password: NO
Password: ****
Authentication: Secure
Homepage: none
Option->Advanced settings
Network Type: IPv4
Phone IP address: Automatic
Name Servers: Automatic
**Proxy serv. Address: 192.168.0.x ( for me x=50)
**Proxy port number: 6588
3.Configure all the applications from your phone witch require internet acces to use Bt Access Point
4.Configure GnuBox
Options->Install Set to GPRS
Options->Install Create Records
Options->Install->Copy settings from GPRS
Options->Install->set RAS login script
Exit GnuBox
Open Gnubox
Options->2box Bluetooth->Serial Port
Select – your computer
Do you want to require encryption? Yes
Options-> Install->change default AP
** Configure NetFront
Options->Settings->Connection
Enable Proxy : Yes
Proxy Host : 192.168.0.x ( in my case x=50)

Now you can browse the internet from your phone.

NOTE: First Configure the phone and your pc without the ** settings, and if you can’t browse the Internet form your phone then use the ** settings.

Hope this works fine.Thank you.

Nov 25, 2008 | Computers & Internet

1 Answer

Cannont Access Modem


1. click START-settings-Controll Panel- Network Connections
2. right click on your LOCAL AREA CONNECTION and select PROPERTIES from the menu.
3.when properties opens, select TCP/IP by highliting it, then click on the properties .
4.once the new window opens titled "internet protocol (tcp/ip) Properties you will need to check the boxs that say "Obtain an IP adress automatically" and "Obtain DNS server automatically"
5. Click on OK
6.reboot
Hope this helps, post if you need further assistance.

Oct 05, 2008 | Efficient Networks SpeedStream 5100 Modem

1 Answer

Netgear MR314


Chapter 1: Connecting the Wireless-G Broadband Router
Hardware Installation
1. Locate an optimum location for the Broadband Router. The best place for the Broadband Router is usually at
the center of your wireless network, with line of sight to all of your mobile stations.
2. Fix the direction of the antenna. Try to place it in a position that will best cover your wireless network.
Normally, the higher you place the antenna, the better the performance will be. The antenna's position
enhances the receiving sensitivity.
3. Connect a standard Ethernet network cable to the Broadband Router’s Internet port. Then, connect the other
end of the Ethernet cable to your Cable or DSL Broadband modem.
4. Connect your network PCs or Ethernet devices to one of the Broadband Router’s numbered ports with a
standard Ethernet network cable.
5. Connect the AC Power Adapter to the Broadband Router's Power Socket and the other end into an electrical
outlet. Only use the power adapter supplied with the Broadband Router. Use of a different adapter may result
in product damage.

Chapter 2: Configuring the PCs
Overview
The instructions in this chapter will help you configure each of your computers to be able to communicate with
the Router.
To do this, you need to configure your PC’s network settings to obtain an IP (or TCP/IP) address automatically, so
your PC can function as a DHCP client. Computers use IP addresses to communicate with the Router and each
other across a network, such as the Internet.
First, find out which Windows operating system your computer is running. You can find out by clicking the Start
button. Read the side panel of the Start menu to find out which operating system your PC is running.
You may need to do this for each computer you are connecting to the Router.
The next few pages tell you, step by step, how to configure your network settings based on the type of Windows
operating system you are using. Make sure that an Ethernet or wireless adapter (also known as a network
adapter) has been successfully installed in each PC you will configure.
Configuring Windows 98 and Millennium PCs
1. Click the Start button. Select Settings and click the Control Panel icon. Double-click the Network icon.
2. On the Configuration tab, select the TCP/IP line for the applicable Ethernet adapter.
Do not choose a TCP/IP entry whose name mentions DUN, PPPoE, VPN, or AOL. If the word TCP/IP appears by
itself, select that line. Click the Properties button.
3. Click the IP Address tab. Select Obtain an IP address automatically.
4. Now click the Gateway tab, and verify that the Installed Gateway field is blank. Click the OK button.
5. Click the OK button again. Windows may ask you for the original Windows installation disk or additional files.
Check for the files at c:\windows\options\cabs, or insert your Windows CD-ROM into your CD-ROM drive and
check the correct file location, e.g., D:\win98, D:\win9x, etc. (if “D” is the letter of your CD-ROM drive).
6. Windows may ask you to restart your PC. Click the Yes button. If Windows does not ask you to restart, restart
your computer anyway.
Configuring Windows 2000 PCs
1. Click the Start button. Select Settings and click the Control Panel icon. Double-click the Network and Dialup
Connections icon.
2. Select the Local Area Connection icon for the applicable Ethernet adapter (usually it is the first Local Area
Connection listed). Double-click the Local Area Connection. Click the Properties button.
3. Make sure the box next to Internet Protocol (TCP/IP) is checked. Highlight Internet Protocol (TCP/IP), and click
the Properties button.
4. Select Obtain an IP address automatically. Once the new window appears, click the OK button. Click the
OK button again to complete the PC configuration.
5. Restart your computer.
Configuring Windows XP PCs
The following instructions assume you are running Windows XP with the default interface. If you are using the
Classic interface (where the icons and menus look like previous Windows versions), please follow the
instructions for Windows 2000.
1. Click the Start button and then the Control Panel icon. Click the Network and Internet Connections icon.
Then click the Network Connections icon.
2. Select the Local Area Connection icon for the applicable Ethernet adapter (usually it is the first Local Area
Connection listed). Double-click the Local Area Connection. Click the Properties button.
3. Make sure the box next to Internet Protocol (TCP/IP) is checked. Highlight Internet Protocol (TCP/IP), and
click the Properties button.
4. Select Obtain an IP address automatically.
Once the new window appears, click the OK
button. Click the OK button again to complete the PC configuration.

Jul 05, 2008 | NetGear MR314 802.11b

1 Answer

No connection


what you should have bought was a ADSL modem/router, but if you only have a router, try the following:- go to the TCP/IP properties of your network card and ensure that it is set as obtain ip address automatically, restart the pc. Connect modem to the router then connect your router via rj45 cable to your pc, then type 192.168.1.254(This should be the default gateway) into your internet browser to get to the router settings. Look for DHCP and enable it to give your pc an automatic ip address and save settings. You should now have a 100MBPS connection to the router, if you have got a modem router ensure that you have the correct Tiscali settings inputed.

Oct 09, 2007 | 2wire HomePortal 1800HG Router...

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