Question about Gateway GT4024 PC Desktop

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Network adapter not showing up in device manager

I had cable co. install a new cable internet connection yesterday but when we went to set it up the modem would not automatically detect the tcp/ip address. we looked in the device manager for my Ethernet connection and it was there but it was in the "Unknown" section of my device manager and there was not Network adapter in the device manager. So I hooked up the modem to my old compaq laptop and everything worked fine. When I looked in my device manager it showed the network adapter and my Ethernet connection where is should be. The tech said that I might have deleted a .dll from Microsoft that was not allowing my modem to find the tcp/ip automatically. I know just enough about computers to search and troubleshoot but sometimes i think that if i do too much I will hurt my system and I guess I have succeeded. I have looked all over gateway and microsoft for drivers and help. so I thought I would ask the experts. please help, I can use my new internet connection on my old laptop but I want to use is on my Gateway media center desktop GT4024.

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  • asd9128 Jan 14, 2009

    Your wrong, Installing the drivers just does that and still network adapters are not listed..russolini

  • Anonymous Mar 18, 2014

    usb mini connection is bad on hard drive, hard drive has firewire connection. how do i connect firewire to usb port. i have adapter for fire wire to usb bu when connected the usb does not recognize device.

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The tech was incorrect - your network adapter is just not recognized by the system. If you install the correct drivers for your particular network adapter it should be recognized, which should then solve your problem. Search the Gateway website for network drivers for your particular desktop, and if the network adapter was added (not built into the computer) then determine the manufacturer and model of your network adapter, then search the manufacturer's website for the correct drivers.

Even easier, if you still have the original disks that came with your computer and/or network adapter, they should include the correct drivers.

Hope this helps!

Posted on Jun 10, 2008

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Look in the BIOS to see if the NIC is disabled. If it is disabled the enable it and install the drivers.

Posted on Feb 10, 2009

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About laptop ethernet...


First figure out whether your hardware is ok and driver is installed properly. In Windows XP, click Start , right-click My Computer , and select Properties .
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  2. In Windows XP, click the Hardware tab, and then the Device Manager button. In Windows 98 and Me, click the Device Manager tab.
  3. If the Network adapters category is present with a (+) sign , then skip to Step 6. If Network Adapters has a (-) sign , continue to Step 5. Disregard adapters that do not reference an Ethernet Adapter .
  4. If a network adapter is not listed inside, do one of the following items based on the condition of the networking hardware:
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    • The network card is not seated fully into its socket. For Desktops, remove the side-case, reseat the network card, and replace side case. For notebook computers, remove and reseat the network PCMCIA card. This does not apply to on-board networking hardware.
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    • For desktop PCs with on-board networking hardware, reset the BIOS:
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      4. Press F10 and Enter to save the settings and exit BIOS setup .
      5. Restart the PC.
      6. Check Device Manager again for the presence of the Networks adapters category. If the network adapter name is still missing, the on-board network adapter may be damaged. The motherboard should be replaced, or a PCI network adapter should be installed.
  5. If the network adapter is listed, but has a yellow exclamation mark over its icon c00060708.jpg , do one of the following:
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  6. If the network adapter listed has a green adapter icon c00060709.jpg , the networking adapter is probably functioning correctly. If the PC still cannot connect to the Internet, make sure to complete the following steps before continuing:
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    • The Internet Service may be down at your provider. Most Service Providers have a telephone support number. Call the ISP support number. If an outage is occurring, an automated response about system wide service outages will probably play. In this case wait until the service comes back.
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Thanks
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Ine note: It works OK on a 10 fot USB extension but not on a 20 foot USB extension.

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