Question about Linksys Wireless-G WRT54G Router

1 Answer

My internent on my Mac desktop was very slow, after calling support at my cable company it was decided i needed a new modem, i got the new modem, hooked it up and my speed has been much better, but since i put the new modem on my Linksys wireless router has not been working.

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Linksys Master
  • 7,733 Answers

Go to Linksysand try again.

Posted on Nov 04, 2010


1 Suggested Answer

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer modem p-600 problem is I lost my cd.can I download or copy or any suggestion. I just bought new desktop and try to connect to internet but I need a cd to start operate my desktop.TQ

Actually you do not need a cd to connect to internet follow the steps below and try
  1. Connect your cable to cable modem
  2. Connect your pc to cable modem using a Network cable
  3. switch on the cable modem (If you do not have a power button then just plugin to power outlet)
  4. Now open your browser and type if you get an error
  5. Call your customer care ask for techincal support . Now give them your Cable modem device number and may be MAC if they ask for
  6. Reboot your cable model and type again
  7. You should be good tho go

Mar 06, 2011 | Zyxel 4PORTS CABLE MODEM ROUTER W P974HW

2 Answers

I need to reconfigure the Netgear router

There isn't really much to configure on a cable modem. If the modem is fully recognized by the cable provider (all lights are lit on the modem once connected to the cable (coax) side), then just plugging in the Netgear router's INTERNET connection directly into the cable modem will work fine. If the modem isn't properly recognized, you'll have to call your cable company and provide them the MAC address of the cable modem. The MAC is a 12 digit hexadecimal (0-9,A-F) number that should be on a sticker on the modem itself - it will be listed as six pairs of hex digits. If the cable company doesn't have that particular MAC address attached to your cable account, then it won't work.

Nov 10, 2009 | NetGear RangeMax WPN824 Wireless Router...

1 Answer

Keep getting cannot connect to primary dns server

you need to call the cable company tell them your ip lease is cycling every 15 minutes, it is a node conflict, they can fix it on their end. if the cable modem is a hacked one, then you just need to clone a new MAC yours is not valid anymore. if not a hacked one, call tech support. good luck!

Sep 28, 2009 | Arris SURFboard SB5101 Cable Modem

1 Answer

Just bought a HP Laptop along with a Linksys WRT160N router. Currently have a Dell desktop w/service by local cable company. CANNOT get this router set up to get internet on the laptop. Help?

Hi! I will be more than glad to assist u in this concern..That is right! if u bypass the router it will work, the reason why the modem wont talk to the router bcoz the router is not properly setup.. if you are using a cable modem from ur cable company provider- u need to do a mac clone on the router ,u have to clone the mac address of ur dell desktop computer which works with the local cable company... normaly the mac of ur computer is the one register to your cable company and on the setup page of the router just select on the internet setup, dhcp after clonning the mac address of your computer. u need to connect ur computer directly to the router and then after doing the process connect the router to the modem.

Jul 30, 2009 | Linksys WRT160N Wireless Router

1 Answer

Cannot connect both XP computer and Vista to Internet

A lot of cable modems will store the MAC address of the first device connected to them and will only talk to this particular device/MAC address. If this is the case, you will need to power down the modem and the router for some period of time. If you also get phone service through your cable company then there may even be an internal battery backup that you have to exhaust. Unplug it and wait at least one minute after all lights are off and then turn it on first followed by the router. The router should then register its MAC address with the modem and then all will be good.

If your modem or some other equipment owned by the cable company permanently stores the MAC address then you will need to one of two things. The easiest is to call the cable company's tech support and ask them to change the MAC address for your account to match your router. The seoond option is to configure the router to clone the MAC address of your XP box. Here is a link to a thread on linksys' web site with step by step directions:

Note: If you want to implement security, do not use WEP as indicated in these directions, use WPA. WEP is hardly better than no security.

Jul 14, 2009 | Linksys WRT54G2 Wireless Router

1 Answer

I have a motorola modem sb4200, I have only the power light on

It could be your modem HFC MAC ID is not register with your local cable tv company. You may need to call your cable provider to register your cable modem on their networks.

Sep 24, 2008 | Arris SURFboard SB4200 Modem

1 Answer

The Rca DCW615R

You didn't say who your cable internet provider is, and many (or most, including Comcast) such providers require that the cable modem's MAC address be registered with their network. It's a security feature to prevent unauthorized (read: unpaid) users to access their network. The MAC address is usually found on a sticker at the bottom or rear of your modem. Write it down, then call your cable company's tech support the register it. It should work just fine after that.

Aug 09, 2008 | RCA DCW615R Wireless/Cable Modem

1 Answer

Arris Modem connected to Mediacom Service

I didn't have incoming calls for a year (didn't mind, no telemarketers). But I fixed today.

Check with your home alarm company. Turns out they can download a signal. No, it wasn't the computer's internal modem, it wasn't the phone/cable company or the arris modem.

No need for service call.

Jul 13, 2008 | Arris Touchstone 450a (CM450) Modem

1 Answer

Broadband router

You need to plug your blue cable back into your laptop and the other end needs to go into your hughes modem, or you could leave the end that is plugged into your hughes modem and put the end that is now in the desktop modem into your laptop instead. To have the desktop on the internet you have to remove the end in the laptop and put it into the desktop modem.

The blue cable is spare unless you have any extra sockets that will accommodate it in your hughes modem and have both laptop and desktop connected to it.

Mar 20, 2008 | Computers & Internet

3 Answers

RCA model DHG525

Okay, set it up with the cable company so that the computer is running off of the new modem ONLY! Now, READ the book for this one, you need to go into the router using the 192.168.xx.x address, which comes from the book. You need to emulate the MAC address of the computer you set up to use the service first. Dlink routers are cheap, but if they were easier to use they would cost more. I do high speed for a cable company.... later..


Not finding what you are looking for?
Linksys Wireless-G WRT54G Router Logo

Related Topics:

28 people viewed this question

Ask a Question

Usually answered in minutes!

Top Linksys Computers & Internet Experts

Prashant M
Prashant M

Level 3 Expert

2277 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18429 Answers


Level 3 Expert

13434 Answers

Are you a Linksys Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides