Question about Canon PIXMA MP830 All-In-One InkJet Printer

2 Answers

Wont recognize cartridge

When changing ink cartridge #5 printer does not recognize. Now all wont light up. We tried taking all cartridges out, turning off printer, restarting , even unplugging it. We bought another cartridge thinking it was faulty cartridge. What else can we do???

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  • Carhurst Jun 07, 2008

    I have a similar problem. Out of the blue, my MP830 started telling me that I had more than one of the same cartridge installed - which isn't true. The machine will not allow me to acknowledge and move on with other functions like scanning, etc. The thing is in lock down - and I need to get it running again.


  • B Porter Jun 08, 2008

    Same problem (won't recognize ink cartridge)

  • Anonymous Jun 12, 2008

    We have the same problem with a Canon MP830. We find that if we turn the power off and then on again for the printer, the problem usually goes away.

  • Anonymous Jun 13, 2008

    Same problem with cartridge 5 (cyan) gives error message U150

  • Anonymous Jun 14, 2008

    I am also having the same problem with the Cyan cartridge.  I keep getting a U071 message: more than 1 ink tank of the same cartridge.  Happened all of a sudden.  It is driving me crazy!

  • drkusa Jul 13, 2008

    Same problem with Canon MP830. Ink was low for cyan and the two blacks. When I replaced the ink tanks, the cyan tank light flickered slightly before I took out the old one. Put in a new one and got the message that the tank could not be recognized. Tried another tank with the same result. Both are brand new Canon-brand ink tanks, verified to be the correct ones for this printer. Tried turning printer off for a couple of minutes and back on. No help. Unplugged it from the power source and restarted. No help.

    The Canon manual troubleshooting instruction is useless -- says to use a "compatible" ink tank.


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2 Answers

I know this does not help solve the problem,
but it lets people know that this is a common problem.

Posted on Jun 07, 2008

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The solution in my case, which I learned from calling Canon, is that I was trying to use PHOTO ink tanks, which are different from the MP830 ink tanks. The box designs are identical. The ones I tried that wouldn't work were CLI-8PC ink tanks. The right one is CLI-8C.
They are exactly the same size and the wrong ones fit into the slot, but apparently the chips are different.

Posted on Jul 15, 2008

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