Question about Sylvania NB500SL9 Blu-Ray Player

1 Answer

The player has stopped the sound. DVD running fine Blue Ray movie running fine but no sound. It did work but now not. No changes.

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  • fbuck4 Oct 24, 2010

    Couldn't find any problems relating to HDMI.



    Am in process of updating software though - maybe that'll work. Thanks

  • fbuck4 Oct 24, 2010

    was the solution - thanks

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1 Answer

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  • Sylvania Master
  • 19,396 Answers

Hi.

Turn off TV and player and check the cables at the back. If you have component cables or AV cables, then there is a separate audio connection. If you use HDMI connection, check in menu the HDMI Audio out function. If it is set to mute, then HDMI audio is off, and audio goes through an optical audio cable. Check what cables you have at the back.
Also double check speakers connection if you use speakers, and have a look at the Settings in Audio Menu.

Before restarting, try also disconnecting power cord from player and TV. Wait five minutes, then connect back and restart.

Below the manual, enter the model to access download.

Here download page.

Posted on Oct 24, 2010

  • Ginko
    Ginko Oct 24, 2010

    The software update should also reset the unit to factory settings, so that you do not need to check settings.

    Let me know if there are troubles after the update.

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  • 2 Answers

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