Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

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Kenmore Refrigerator 596.72913200 refrigerator is cold and freezer is cold but nothing is frozen

I have a Kenmore refrigerator, model # 596.72913200.
The top is the refrigerator and the bottom is the freezer.

Last week the refrigerator started warming up but the freezer remained cold.
The AC Evaporator Fan Motor seemed to be running fine, so I
thought it might be the Defrost Timer. I got a new Defrost Timer and put it in.
I turned the clutch screw once and the evaporator fan came back on and the refrigerator
started to get cold, but the freezer isn't freezing anything.
I have the refrigerator temperature and the freezer temperature set to "Coldest".

What else would you suggest?

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  • luseeedwards Jun 24, 2008

    Thanks Drcool299 for responding to my post. I ended up having the issue resolved by calling out a refrigerator repair technician. The problem turned out to be the Defrost Heater.

  • francis rivero May 11, 2010

    can you look at the bottom door rear wall if there is frost accumulation?

  • Anonymous Mar 25, 2014

    Cold freezer warm refrigerator

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  • Master
  • 958 Answers

Hi lussed,
your problem is still poping up even though it was resolve already. i guessed you should rate a technician in this form as to delete the work from the list of jobs to do.. i am on the way to solve it but you had it solve with a real technician.

can you just rate me?...thanxs...

drcool299

Posted on Jun 25, 2008

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Posted on Jan 02, 2017

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