Question about Brother IntelliFax-2820 Laser Fax

3 Answers

Cannot fax or call out. Buttons just beep at me.

I can print and receive faxes, but cannot send a fax or even dial the telephone. Everytime I press a button, ANY button, it just beeps at me and does nothing. Please help?!?

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  • allieraye Sep 19, 2008

    Thanks stalkerfan-you hit it right on the money!!!!!!!!!!!!!

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3 Answers

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I had the same problem today. My number was stuck as well. #4.

Got it working.

Posted on Nov 04, 2008

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I had same problem then found one of my number buttons had got stuck down but didnt notice.
The rubber part had caought under the lip of the hole it is recessed in so i pryed it back up and
was away working again

Hope that helps

Posted on Sep 15, 2008

I too found the "Fax Start" button stuck. What a pain. I was able to manipulate it so it de-pressed, but it was not a real obvious problem. It was only appeared to be slightly pressed on one side.

Posted on Nov 10, 2008

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After dialing and scanning to send fax the machine says wait and then goes to print report and starts printing


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Pl. check the tel.line, test for voice communication,if its ok and without any noise, there may be problem with fax communication line(internal), this may be tested by connecting a parallel telephone set and hearing the beep tones while sending the fax.(put the document in the ADF dial any one no. just to cut dial tone press START, ) If no beep tones in regular interval heard. its due to LIU card fault(mostly). You need to replace or repair the card.

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First, you will need a USB fax modem. Then you use Windows Fax & Scan program to create/forward new fax documents, or even send a file as a fax or email.


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How can I get the telephone on my Brother Fax T96 to work?


Step by step information at the link below.
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The F/T Mode is used to allow the fax machine and the telephones to share the same telephone line. When a call comes in, the fax machine and all extension telephones on that line will ring according to the number of rings you have set for the Ring Delay.
When the Ring Delay is completed, the fax machine will answer the call and determine if it is a fax call or a telephone (voice) call.
The fax machine can determine this by the signal it is receiving on the telephone line. If someone is sending a fax automatically , the sending fax machine will transmit a fax tone (a series of beeps every 3 seconds).
If your fax machine hears these tones, it will receive the fax.

If the fax machine does not hear any fax tones, it assumes it is a telephone (voice) call and will begin ringing the F/T ring tones (double ring) for the length of time you selected for the F/T Ring Time. These tones will only ring on the fax machine's handset (extension or external phones will not ring). At the end of the F/T ring time the fax machine will go into the receive mode in order to receive a manual fax.
(If the call was a voice call and was not answered, the caller will hear the fax receive tones also).
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  • If you answer the call on an "extension" phone and hear a beep every 3 seconds (automatic fax) or silence (manual fax), press *51 or *91 for New Zealand (remote activation code) on the telephone keypad, wait to hear the fax machine turn on (chirping sounds) and then hang up.

  • If you answer on the handset of the fax machine and hear a beep every 3 seconds or silence, press the Fax Start or Start/Copy key on the control panel of the fax machine and then hang up the handset.

  • If you answer a call on an "extension" phone during the F/T Ring Time, you will hear the F/T ring tones.
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1 Answer

No dial tone.


Take the line out of the fax and put it in a telephone,if u hear a dail tone its the fax and if not its the phone line!I am allmost sure there are fuses on the fax board that can be bridged!Good Luck!

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I cannot get the fax to send. I have no problem


You don't specify what do you do when you try to send the fax, so we cannot say what's wrong.

The simplest method would be to place the document(s) in the feeder, pick up the handset, dial the desired number, wait for the fax on the other side to pick up and start beeping, press START button and replace the handset.
If there is a live person on the other side who needs to start the receiving manually, or transfer you to the fax, this is the only way to go.
If this works, and the receiving fax is set to pick up automatically, then you can program the quick dial buttons for faxing without using the handset as per your manual.

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First make sure that the fax button has been pushed and is llit...

The 2820 should have a handset. In order to use manual transmission (when you get to hear all the beeps and whistles) you will need to load the document then pick up the handset. then dial the number, when you hear the recieving fax tone then hit the start button.

The 2820 should also have a hook hold button pressing this will allow you to hear the dial tone and the numbers you dial along with the receiving fax tone. If you dont hear anything when you press this button then you may want to use the volume buttons to increase the volume.

Also remember that if you have not picked up the handset or pressed he hook/hold button the unit will use automatic mode, which is to say that all you will do is load the document, dial the number, and then press the start button.

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