Question about Brother HL 2140 Laser Printer

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Printer not printing. Toner light on. Document is being sent to printer okay but nothing shows up. Printer set up shows a green light. However, when I go to check status it says that printer is not connected.

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  • Brother Master
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Try this link.

Posted on Oct 23, 2010

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WAS HAVING TROUBLE WITH HL 2040 PRINTER , LEARNT HOW TO RESET , FIXED THE PROBLEM. TRIED TO PRINT A WORD DOCUMENT , WOULD NOT PRINT - BUT WOULD PRINT EXCEL DOCUMENTS. WHILST TRYING TO GET STARTED AGAIN...


Hi Ron, I dont think you have a printer problem, i think you have a print driver/computer problem.

To find out unplug it (the usb) from you computer, turn it off so no data remains from previous print commands sent from your pc and run a self test by holding your green go button when you turn it on, keep it held untill toner, drum and paper lights light up, then let it go, then press the go button and the printer will print a self test....

If this works ok then we know your printer is ok. and your issue is as i suspect it is, with your print driver, paper size or tray select settings in Driver or in Word or in Excel or your document.

You can isolate if document problem by doing self test in print driver in control panel..

If self test on printer unpluged works and we have no error lights and are seeing the test ok and no flashing lights then you may want to ensure driver is good by completly unistaling the driver on your pc, do this by unistalling all brother stuff from control panel/programs and features (depends on operation system you are using).

Then with it still not connected, go to brothers web and download the full software and drivers package to suit your operating system, run it and only plug in the usb when instructed.

Let me know if your printer shows an error when not connected or if self test fails and Ill go down that road with you... if paper light on it when not connected, it tells us we have a jam, make sure you check back door and under toner drum and paper is sitting neat in tray

But when you tell me excel works and word doesnt, i dont think printer, it is software.Check your page size settings in word and excel and of your documents as the flashing paper light may be the printer trying to tell you the data sent to it from word is a paper size mis match to what the printer has in its tray and it wants you to feed the correct size paper in the manual feed/bypass slot. You should also check paper size and tray selection in your print driver in printers and faxs under control panel is the same as your document. Here is your manual

and here is where you can download your print driver (unistall old software and unpug usb first)

The more i ponder this, it is page size settings in document/excell/word and printer is asking you to feed paper in manual pass slot (above tray)

CHEERS RON
STEVE ;)








hi

Feb 22, 2012 | Brother HL-2040 Laser Printer

1 Answer

My hl 5150D will not print. when isend document


1/ Check waste toner may need empty. 2/ You maybe out of toner. remove toner and give it a good shake will get a few more prints usually. Need more info from you. Have you check paper paths. Have you rebooted both printer and computer. Remember you must remove power supply on both for ten seconds for true reboot.. Good luck

Oct 10, 2009 | Brother HL 5150D Laser Printer

1 Answer

Red light blinking, first orange then red, toner blinks green


dear sir
  1. it is problem paper miss feed
  2. over temparature
clean thermostator.thermostator over dry toner
or cartridge assembling problem

Aug 04, 2009 | Samsung ML 2010 Laser Printer

1 Answer

Brother HL 1240 - page runs through printer, nothing prints


Did you pull the plastic tape on the new cartridge?

Jun 29, 2009 | Brother HL 1240 Printer

1 Answer

I send a document from WORD (ms vista) and nothing happens. Printer window shows a document to print.. but nothing ever prints. No lights blink as usual, nothing. restarted computer, still nothing.


Vista has most drivers, and certainly supports your printer.
Try this routine.
First turn on your computer.
Now, turn on printer, and connect the USB.
Vista will recognize it.
i) Go to printers and faxes and set your printer as default, because there are other software like One note which could be default.
OR ii) Go to your word document, ctrl+P for print settings, choose your printer from the drop down menu

Jun 03, 2009 | HP Deskjet 6940 InkJet Printer

7 Answers

Toner exhausted replace toner in Laser Printer SCX-4300


My laser Printer shows a message and do not prints any document. When i try to print any document. My printer shows a message "Toner Exhausted, Replace Toner". Plz tell me how can i solve my this printer's solution.

Mar 25, 2009 | Samsung SCX-4300 Monochrome Laser...

1 Answer

Printer suddenly stopped printing


verify if you are printing with the correct paper size..... long is 8.5 by 13 and not 8.5 by 14.....

or

1. delete the installed driver
2. turn off the printer and let your computer detect the printer.... let it finish
3. restart your computer

Nov 09, 2008 | HP LaserJet 1020 Printer

1 Answer

Green light is flashing and printer will not print. It has paper and a new toner cartridge.


try putting a piece of paper in the tray 1 (Bypass) and then pressing the green button hopefully it should print. If it does then you have sent a print job to the bypass and not the tray. If you press the green button and it prints form the tray check what media type you have set within the print driver.

Hope these work for you
Thanks J

Jan 07, 2008 | HP LaserJet 1320 Printer

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