Question about Maytag Neptune MDE5500AY Electric Dryer

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Remove top to get at drum - Maytag Neptune MDE5500AY Electric Dryer

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The front panel must be removed first. Disconnect power to the dryer prior to servicing to avoid the risk of electric shock.

Open the dryer door and remove the four screws located vertically along the inside lip of the door opening. These screws hold the front panel to the front shroud assembly.
Remove top to get at drum - afd803b.jpg

Once the four screws are removed, grasp and press in on the upper edges of the front panel posts then twist it inward to release the clips holding it to the cabinet. Tilt the top of the front panel and move it away from the dryer.
6cde6a4.jpg



The top cover is held on each side of the cabinet by two hold down brackets. Locate and remove the 5/16" hex-head screws holding each bracket.
93ee117.jpg


Swing the bracket to the outside and unhook it from the slot in thRemove top to get at drum - 67a7d37.jpg lip.
67a7d37.jpg

Open the door then lift the front of the top cover and tilt it toward the rear of the dryer. Reinstall the top cover and the front panel by following the removal steps in reverse order.

Posted on Oct 24, 2010

  • phuffson Jun 16, 2011

    These are great instructions...I like the pictures!! Had to tighten the screws holding the paddles inside the drum. Worth a thousands words made simple. Took me 10 minutes after seeing the pics! Thanks!!!!

  • jehb54 Sep 07, 2011

    The loose paddle screws seem to be a common problem with this model!
    I followed these directions and easily accessed the drum to tighten them all. Good opportunity to vacuum lint out of the inner cabinet. Overall, a very easy process and about 30 minutes start to finish. Thanks for excellent info!

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Posted on Jan 02, 2017

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1 Answer

Loud tumbling noise while it is going. How do i open the top of dryer to see the drum?


Sounds like a drum suppot wheel may be locking up and has a flat spot on it causing the "tumping noise. You usually have to remove the front panel to remove top, which you don't have to do to check out support wheels, it's a little more involved, but fairly simple. Look for two screws at the bottom of front panel, either get dwon on the floor & look up or feel for them, cant see them standing, kinda hidden for appearance. Remove screws and pull out on the bottom of panel, the top of panel is held by 2 snap-in clips which should pop out as you swing out the bottom of panel, exposing drum retainer brackets which hold the front drum cover. Remove these to remove drum or access screws holding top down to sides. There is no need to remove top to check support wheels, just remove belt from tensioner & motor pulley and drum should come right out the front exposing the 2 support wheels at lower back of dryer, their held on shaft by a snap ring. If your this far, check Teflon bearings on front drum end. they are 2 flat strips of Teflon rivoted in place. The drum simply slides on them. Replace felt seals on both ends of drum covers if worn. Wheels are $16 to $20 each. Hope this is helpful & cures your problem.

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NEED TO REPLACE REAR BEARING.GOT A NEW BEARING.NEED A DIAGRAM ON DISSASSEBLE,REPLACEMENT AND REASSEMBLE. OR SOME HANDS ON ADVICE....THANKS ..TY


really tedious job. if you are really keen, pl. follow.
remove motor, remove shoker top pins, remove top stone, remove all hose connecting drum, remove heater/other connections, remove door gasket from front, support drum from top, remove springs, lower drum, dismantle drum in two pieces, remove inner steel drum.
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Remove belt and drum drive pulley.Remove clamp that secures door seal
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Please rate my solution.
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Ordered drum from Sears parts. 3045EL1002D
Cost of 85$ + 15 to ship. It came in 5 days.

Here is how to do it on a DLE2514W. Takes about an hour. I only used a phillips screw

driver. Take your time and look over the situation. I hope that I rememberd

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Dryer Drum Repair

Dryer Drum Repair

1. Remove L bracket with 6 screws at the top, rear.
2. Slide top back 2 inches to unlatch and remove.
3. Remove control panel with 2 screws at top, inside corners.
4. Carefully unplug 4 plugs from back of control panel.
5. Looking at inside at the top. Remove wiring bundle from 2 guides.
6. Unplug wire from dryer light.
7. Open dryer door and unscrew 2 screws behind door just below lint trap.
8. Remove 4 screws at top of front panel that holds the door.
9. Lift up front panel to remove. I couldn't get the door switch plug to disconnect
so I carefully rotated it an set it on top of the dryer.
10. Remove upper case bracket with 2 screws in front and 2 screws inside at top.
11. slide up a bit to unlock from sides. Watch routing of dryer switch wire bundle.
12. Remove lint trap duct with 2 machine screws. Carefully slide down to remove.
13. Remove front drum support with 4 screws attached to sides. Lift up to disengage

sides. Lift drum to free from rollers.
14. Observe how drive belt is routed around motor and tension roller. Push tension

roller up and release belt. Carefully take belt off and remove.
15. Almost done. Lift drum up at rear to free from rear rollers. Remove.
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Ordered drum from Sears parts. 3045EL1002D
Cost of 85$ + 15 to ship. It came in 5 days.

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1. Remove L bracket with 6 screws at the top, rear.
2. Slide top back 2 inches to unlatch and remove.
3. Remove control panel with 2 screws at top, inside corners.
4. Carefully unplug 4 plugs from back of control panel.
5. Looking at inside at the top. Remove wiring bundle from 2 guides.
6. Unplug wire from dryer light.
7. Open dryer door and unscrew 2 screws behind door just below lint trap.
8. Remove 4 screws at top of front panel that holds the door.
9. Lift up front panel to remove. I couldn't get the door switch plug to disconnect
so I carefully rotated it an set it on top of the dryer.
10. Remove upper case bracket with 2 screws in front and 2 screws inside at top.
11. slide up a bit to unlock from sides. Watch routing of dryer switch wire bundle.
12. Remove lint trap duct with 2 machine screws. Carefully slide down to remove.
13. Remove front drum support with 4 screws attached to sides. Lift up to disengage

sides. Lift drum to free from rollers.
14. Observe how drive belt is routed around motor and tension roller. Push tension

roller up and release belt. Carefully take belt off and remove.
15. Almost done. Lift drum up at rear to free from rear rollers. Remove.
16. While your're there vacuume up dust and reverse procedure to install.

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2 Answers

LEAKS AND SQUEAKS


If you suspect the leak is from the main drum seal.
To remove the agitator, remove the softener cap by pulling, look inside the agitator, undo the bolt (4) with long socket extension and then lift out.
5e90500.jpg Not sure if you can see the seal ("O" ring at this point, you may need to remove the inner drum.
Isolate the supply.
Lift the top cover by inserting a flat blade approx 4" in at each side at the front to release the two top clips, top cover will lift and hinge backwards out of the way.
To remove the top ring (13) from the drum, unclip each clip around the top untill released, then remove.
to remove the inner drum (10) , unbolt (7) from the inside, lift out inner drum.
d733834.jpg
Seal (1) should be visible.
a12ab0a.jpg

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