Question about Lexmark X5470 All-In-One InkJet Printer

1 Answer

I just tried to replace the black ink cartridge on my Lexmark X5470. After replacing the cartridge, it keeps saying there is an alignent problem and that I should removed the tape from the cartridge, which I had done originally. What else can I do?

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1 Answer

Try this:

To align the cartridges:

1. Press the Options button nine times until MAINTENANCE appears on the display.

2. Then press the right arrow (+) twice; you should see the word Align.

3. Press Select. The alignment page will be printed out automatically


Next thing to do is reinstall the printers drivers and software. Click on the link below to get started:


http://support.lexmark.com/index?locale=en&userlocale=EN_US&productCode=LEXMARK_X5470&page=recommendedDownloads&segment=DOWNLOAD#2



If that does not work then you can call Lexmark at there toll free tech support phone number 1-800-539-6275 and have the printer's serial number ready.

Posted on Oct 23, 2010

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2 Answers

Why does my lexmark x5320 keep saying left cartridge is incorrect?


It is very likely the ink cartridge is defective, i would suggest you remove it an few times and then reinstall it, if the message still appears replace the cartridge.

Feb 06, 2012 | Lexmark X5470 All-In-One InkJet Printer

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Just got a X5470 printer from a friend of the families. Said he was not sure what was wrong with it. I didn't have the cd so i installed it offline. It says that I have colored and black ink, have...


Make sure you are inserting the correct cartridges for your model. The Lexmark X5470 uses 32 or 34 black cartridge and the 33 or 35 color cartridge.
Try to follow the steps below to identify and fix the problem:
  1. Open the printer cover and remove the cartridges. Check the encoder strip (transparent strip usually found behind the cartridge carrier) and make sure it has not gotten unseated from its position.
  2. Close the cover. Unplug and re-plug the printer into the power source to reset it.
  3. When the printer turns on, check for any errors on the printer display screen. If "alignment problem" error appears, please contact Lexmark Technical Support Center for additional assistance.
  4. If no error appears, reinsert one cartridge first. Close the cover and check for errors.
  5. Reinsert the other cartridge.
  6. Replace whichever cartridge is causing the error to appear. It may be faulty. You may also try to insert a different known working cartridge to determine if the cartridge you're currently using is defective.
If the problem continues, please contact Lexmark Technical Support Center for additional assistance.

Aug 14, 2011 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

I just put in a brand new black ink cartridge. The alignment page doesn't show the black ink and the printer kept saying alignment error


It could be that one of the cartridges is not seated properly in the cartridge carrier. Try to re-seat the cartridges in the cartridge carrier.

Aug 09, 2011 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Replaced ink cartridge but printer is not acknowledgeing


wipe clean the tip of the catridge and also the sensor of the catridges. good luck

Jul 30, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Put in a new black ink cartridge #32 in my lexmark X5470


Try arrowing down on your screen to maintenance press the tick to select maintenance and then scroll down to align catridges. see if this works

Jun 12, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Lexmark x5470


Let the ink settle in the cartridge for awhile. Make sure no ink is on the outside of the cartridge which adversely effects the signal to the printer.

Apr 14, 2009 | Dell Dimension 4500 + Lexmark Z35 Printer...

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I just refilled black ink of my new printer Lexmark x5495. Does not recognise the black cartilage and keeps on asking for alignment. When it prints alignment page it does not use the refilled black ink....


“Lexmark does not support the refilling of its ink cartridges. Refilling the ink cartridges can cause them to leak, thus clogging or even damaging the print head. Any damage to your printer caused by refilled ink cartridges may not be covered under warranty”. Please use genuine Lexmark cartridges for best results.

Apr 10, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Compatable black ink cartridge


Is the print out normal? If the print out is normal you just need to reset the software to know that you have a new cartridge.

If you open the printer cover, remove and then reinsert the cartridge you should have a message on your display asking you to align the cartridge. When you do this it will reset your ink levels.

If you are using a brand new Lexmark cartridge this should work find. If you are using a refilled cartridge then you will still see the cartridge as they are not supported on Lexmark products.

Thanks
Catherine


Sep 09, 2008 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Lexmark x5470, alignment error


hi alyciaadamo;
im not sure but i think uninstalling and reinstalling will not get the printer set back to default settings. can you navigate through the menu even if you see the error? press the cancel or something? if you can,look for reset factory settings.

also try to remove all the ink cartridge, and power cable from the printer, wait for 30mins and try it back.

I just want to know if your using genuine lexmark ink for you printer. :)

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you can check the old cartridge for reference

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