Question about Symphonic ST419E TV

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I have dish network and I just received a new remote I was able to program the remote and can see the channels for dishnetwork but somehow the channel that my tv is set on to receive the signal has been switched and I cannot get a clear picture anymore.

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Hopefully after 3 months this has been resolved, but if not, here are some simple steps to take. If you are in TV1, where the receiver box is, you want your tv set to channel 3 or 4. Depending on the cables you have, you may need to put your tv on an input. Usually Video 1 or 2. If you are at TV2, the location away from the receiver, you will want your tv on channel 60 or 73. If neither of these work, try to unplug the receiver from the power source for about 10 seconds. Hope this info helps.

Becki Barned
DISH Network Customer Service

Posted on Feb 02, 2011

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1 Answer

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Hey knapshak, Tommy Faust with DISH Network here. It would need to be programmed to the receiver in order to change programming. You can do that by following the steps below.

1. Access System Information screen from your main TV.
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You can also check out this link for more information:
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I have provided instructions on how to program the remote to either your TV or readdress the remote to your receiver. Once you click on the link, you will select your receiver model, then follow the directions. The bottom of the page has the link for the TV remote codes. I hope this helps.

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http://www.dishnetwork.com/SupportSection/remote-setup
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http://www.dishnetwork.com/SupportSection/remote-setup

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http://www.dishnetwork.com/SupportSection/remote-setup
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Remote will turn on TV and Receiver, but won't show the program guide, or change channels


twicker

Your remote needs to be readdressed to the receiver if you are not able to change channels or bring up any of the receiver menus. Have you already replaced the batteries with new batteries? I have provided a link with instructions on how to readdress the remote to your receiver. Select the type receiver you have, which will open a PDF document with the instructions on how to readdress the remote to the receiver. If this doesn't resolve the issue, you may need a new remote. I hope this helps.

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