Question about Saeco Incanto Classic Espresso Machine

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Incanto-classic coffee beans do not flow to grinder

I bought a silver Saeco incanto classic coffee maker in April.  It makes great coffee but only if I manually stir the beans so they will fall into the unit.  Otherwise we get mostly water half of the time.
Is this normal?  Is there supposed to be a paddle or something that should do this?  Does it require a drier roast bean?   I use an italian roast which is quite oily on the outside.
Don

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The machine automatically stir the beans since the blade make vibration and doing that shake the bean all around.Make sure the the tank is half full so the weight will help on that.If the container is almost empty the bean will fly around and don`t get in the grinder.Back up the machine to the original factory grinding and try to adjust again the wheel

Posted on Jun 17, 2008

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