Question about Washing Machines
This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump
removes most of the water) machine.
First, see the Sears parts site for your washer:
Enter your model number (110.#######) and you'll see a list of major sub-components with diagrams and parts.
Three possibilities: since you can hear the motor (Ranging from easiest to messiest) None of the suggestions are very expensive.
Kenmore / Whirlpool top load, direct drive washers use a "Motor Coupler" between the motor and transmission.
It's used as a fail safe device and consists of three parts.
Two of the parts are the same, plastic units with three prongs that fit on one of the motor output shafts and the other on the
transmission input shaft. Between them is a rubber piece with six holes.
The power from the motor is transmitted through the rubber piece to the transmission.
The other shaft on the motor directly drives the pump.
If the motor coupler is broken, or worn, the motor may not be able to send full power to the transmission for agitating or
See the following for how to remove the cabinet, pump, motor and motor mounting plate to inspect and replace the motor coupler.
If the coupler looks damaged, it's a relatively easy fix.
Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6 inch) pry bar works well.
Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to put pressure equally around the pieces.
Put the rubber piece on the transmission plastic piece.
Replace the motor mounting plate.
Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.
Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.
Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.
If the motor coupler is OK, the problem could be the clutch:
Sears has a replacement clutch band kit.
See the following for how to pull the pump, motor and transmission.
You DON'T HAVE TO PULL THE AGITATORS OR TUB.
Also see the Whirlpool / kenmore service manual for these washers.
Both the Motor coupler (available from most appliance parts stores) and the clutch band kit are relatively inexpensive.
See the Following Whirlpool parts list for alternatives to the Sears part numbers.
If the Motor Coupler is fine, and the clutch bands and springs are OK the problem could well be the transmission. "Neutral Drain Assembly".
See the Whirlpool / Kenmore Service manual for transmission operations on top load direct drive washers.
WHIRLPOOL TRANSMISSION DESCRIPTION AND SPRINGS
Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode.
When ours had a similar problem, we looked at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) and noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again
Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.
In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt (a 1/2" socket extension works well).
You don't have to remove the drum.
Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside.
Remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission.
Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main agitator shaft), remove the 8 screws carefully the transmission holds 15Oz of 80-90 weight gear oil, remove the clip holding the main spin gear on and check the plastic cams and spin gear.
If the cam that should have a spring doesn't, or the others look damaged, or the main spin gear is damaged the washer won't go into spin mode.
If that's the problem, install a Neutral drain kit or spin gear, put everything back together carefully and the problem may be solved.
As an aside, fixing ours cost less than $30 including 80-90 weight gear oil vs. $170 for a new transmission.
Posted on Oct 23, 2010
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Jan 11, 2015 | Washing Machines
Mar 29, 2011 | Crosley CAWC529JQ Top Load Washer
Problems with a washing machine not spinning or not draining are often inter related..
If you are having a problem with your top load washer then check out this tip...
Washing Machine does not Pump or Spin
If you are having problems with your front load washing machine then checkout this tip...
Front Load Washing machine not draining and or not spinning
Mar 05, 2011 | Kenmore Washing Machines
Dec 10, 2009 | Kenmore Washing Machines
Sep 02, 2009 | Bosch Classixx WFL 2066 Front Load Washer
Aug 09, 2009 | Maytag Neptune MAH5500B Front Load Washer
Jul 03, 2009 | Washing Machines
Jun 28, 2009 | Washing Machines
Dec 07, 2007 | Washing Machines
31 people viewed this question
Usually answered in minutes!