Cannot get old cartridges to slide into place to remove for replacement

are you sure its the correct type of ink cartridge?
are there any shipping protection on the contacts or ink slots at the bottom still attached?
do the old ink cartridge snap into place without problem?

if the old ink cartridge slot in place but not the new. and there is no protective plastic from shipping on the new ones. then it is wrong kind of cartridge

Step one: Remove the old cartridges
1. Press the power button to turn on the product
2. Open the front access door. The carriage moves to the far right side of the product
3. Wait until the carriage is idle and silent, and then lightly press down on the cartridge to release it.
To replace the tri-color cartridge, remove the cartridge from the slot on the left.
To replace the black cartridge, remove the cartridge from the slot on the right.
Pull the cartridge toward you out of its slot.
Step two: Install the new cartridges
1. Remove the new cartridge from its packaging. Be careful to touch only the black plastic.
2. Gently remove the plastic tape by pulling the pink pull tab
3. Hold the cartridge with the HP logo on top, and insert the new cartridge into the empty cartridge slot. Make sure you push the cartridge in firmly until it snaps into place.
If you are installing the tri-color cartridge, slide it into the left slot.
If you are installing a black cartridge, slide it into the right slot.
4. Close the front access door.

1. Remove any documents and/or printed pages from the machine.
2. Make sure the machine is plugged in.
3. Remove the cartridge from the bag. Keep the bag in a safe place for future use.
4. Gently rock the cartridge several times to evenly distribute the toner inside.
5. Hold the cartridge on a flat stable surface with one hand, and break the tab and pull out the seal completely with the other hand.
6. Open the printer cover.
NOTE:
If you are replacing the old cartridge with the new one, remove the old cartridge from the machine. Then, discard the old toner cartridge immediately according to the local laws and regulations for disposal of consumables.
7. Hold the cartridge and position the arrow mark on the cartridge towards the inside of the machine.
8. Align the projections (A) on both sides of the cartridge to the guides (B) in the machine and slide thecartridge completely into the machine. (See diagram below)
9. Close the printer cover.

After taking off the handle you need to take a pipe wrench and remove the brass cap that holds the cartridge in place. It will probably be 1-2 inches in diameter. When you remove the brass cap the old one should slide out and the new one should slide right back in.

Hi,

1. Grasp the front cover of the printer and pull it toward you to open the toner door. Reach into the printer and grab the combined toner cartridge/drum assembly. Lift up slightly and pull it out of the front of the printer.

2. Place the cartridge and drum on a paper towel, spare sheet of paper, rag or other surface that can get dirty. Loose toner particles may spill from the cartridge.


3. Press the blue locking lever on the cartridge/drum unit to unlock the toner cartridge from the drum. Lift the toner cartridge up and away from the drum unit. Dispose of the old toner cartridge in accordance with your local regulations. Seal it in a plastic bag to keep loose toner from spilling.


4. Gently shake your new toner cartridge back and forth a few times to distribute the toner evenly across the width of the cartridge. Remove the plastic protective cover from the bottom of the cartridge.


5. Place the new toner cartridge onto the drum unit and press it down gently until it locks into place. The blue locking lever will automatically click into place. Verify that the toner cartridge is securely connected to the drum.


6. Locate the corona wire cleaner tab at the front of the drum unit. Slide it back and forth several times to improve the print quality of the drum. Set the tab back in the home position when finished.

7. Slide the combined toner cartridge/drum unit back into the printer and close the front cover.


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You need to decide upon a suitable replacement. HP recommends using their ink cartridges, but you can also choose to use a cartridge from a different brand. If you have a higher volume of prints, you may even consider refilling old cartridges to cut down on costs.

Remove the old cartridge by removing the main cover. The cartridge carriers will automatically move to the center. Press the top of the carriers to open the plastic lids covering the cartridges. Gently press down on the old cartridge and slide it out.

Install your new HP printer ink cartridge. Remove the blue protective strip from the contacts and place the cartridge in the carriers. Press down gently until the cartridge sits in its position. Replace the carrier lid and main printer cover. Restart the printer and take some test prints.

Open the front fo the machine and lower it towards it. You will see a green handle. Gently life it up and pull it towards you. The cartridges are located on the tray that starts sliding out towards you. It will stop before you can pull it all of the way out. Lift the handle on the cartridge that you want to replace. Remove the new cartridge from the packaging, Do not forget to remove the orange plastic tab covering the roller. Put the new cartridge in place of where the old one was removed. Push the tray back in. Close the front door and you are done.

Hello, Your Xerox has two cartridges - one is the drum cartridge and the other is a toner cartridge. Please check the following I've researched from your user guide:

Replacing the Drum Cartridge
The drum cartridge is a customer replaceable unit. After approximately 55,000 copies/
prints, the machine will display a warning message before the drum reaches the end of
life. Order a replacement cartridge now to insure continuous operation.


Country Part Number for the drum cartridge replacement
All countries 13R589


Removing the Old Drum Cartridge
1. Pull the front cover towards you to open it.
2. Open Tray 5 (bypass tray) if necessary, and then open Cover A while lifting up
the release lever.
3. Lift up the colored lever, and slide the drum cartridge out until you can lift the
handle on top of the cartridge.
4. Hold the handle and remove the cartridge from the machine.
NOTE: When replacing the drum cartridge, make sure that the new cartridge is the
correct one specified for the machine.


Recycling the Drum Cartridge
The drum cartridge is designed to be re-manufactured. To recycle used drum
cartridges, return them to Xerox in the original packaging. Return labels are included
with each new cartridge.


Inserting the New Drum Cartridge
1. Remove the new drum cartridge from the box.
2. Undo the sealing tape and carefully pull out in the direction of the arrow to
remove the black protective sheet from the cartridge.
3. Place the cartridge in position and, using the handle, slide it into the
machine until it clicks.
4. Pull out the cartridge tape completely without breaking it.
5. Push the cartridge again so that it is correctly placed.
6. Close Cover A until it latches and then close Tray 5 (bypass tray).
7. Close the front cover.


Hope this helps. Good luck.

throw them away and get new ones, these cartridges ****. Or get a new one and remove the micro chip on the corner and replace your defective one.

Push up on the release latch on the Right Side Cover to open the cover

1. 
   CAUTION: Ensure the side cover is always open before opening the front cover.
   
   
2. Open the Front Door.
   Turn the orange Toner locking lever up to unlock the Toner Cartridge.
   Pull the Toner Cartridge out of the machine.
   
   
3. Remove the new Toner Cartridge from the box. Save the box and the packaging for storing the old cartridge.
4. Gently shake the new cartridge horizontally 4 or 5 times to loosen the toner. Be careful of any Toner spill.
   
   NOTE: Shaking the cartridge will ensure maximum copies per cartridge.
   
   
5. Slide the new cartridge into the machine until it locks in place
6. 
   
7. Turn the Toner locking lever down until it locks in place.
   
   IF it is not sliding in. remove the cartridge and on the back of it, there is a round drive you may have to spin a quarter turn and reinsert. Sometimes that doesnt line up