Question about Whirlpool 24 in. GU2500 XTP Built-in Dishwasher

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Won't run - normal light flashes

Dishwasher stopped working - green "normal" light flashes. i tried the heated dry, normal, heated dry, normal sequence to no avail. Do I have to replace electronic control or is it a fuse problem?

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  • davillani Jun 11, 2008

    I followed advice given which indeed was a bit tricky (it's even more tricky trying to test resistance while pushing a button - definitely need another set of hands) Anyway, I did not get any reading. I also checked the other buttons following the manual. Since I didn't get any readings without pushing any buttons, I assumed I would need a new board. However, when I put everything back together and turned the power back on which had been off for a few days, I was able to run the self-check sequence which wouldn't run before. Everything ran through smoothly and when done, the "normal" green light was not on. I haven't tried washing any dishes yet but it now seems fine. Go figure!

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You may try removing power to D/W for a minute and reconecting. likely cause though is keypad (console). If a light above a pad stays on the pad is likely closed all the time. Normal is probably cycle most often used. you can test the keypad by removing power to D/W and accessing the control panel. remove conncter P-1 and using an ohmeter test resistance between 13 and 4 on the connecter coming from keypad. yes without very small clips or 4 steady hands it is a little tricky. in the field we use a breakout board. if you get any reading when not pushed pad is bad. you may find a manual inside the kickplate which explains the keypad sequence. it may be control but more likely keypad, even if test is inconclusive.

Posted on Jun 07, 2008

  • Jim Gillon Jun 12, 2008

    The keypad is several pieces of plastic laminated with printed circuits across it. sometimes the plastic relaxes and goes back to its original configuration. if problem re-occurs it would point to a keypad problem, but these intermittent's are always difficult to find. we go with more likely scenario.
    J


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