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Model PS36605 My Guide Plus does not work. When I try to program it it says "The search for data has failed'" My cable company has checked my reception and it is OK. I love my Guide Plus. What can I do???

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  • clogan4000 Dec 12, 2008

    I have this exact same television and this exact problem.

    Help!

  • judykd Dec 23, 2008

    I have the exact problem too. I love this feature & somebody needs to get it fixed. I'm sure we all paid for it when we bought the tv. RCA should have to pay us some money back if we are not going to be able to have this feature anymore !!!!!!

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Posted on Jan 02, 2017

mediarich
  • 188 Answers

SOURCE: My Guide Plus does not work

The Guide Plus data that has been transmitted to your TV has changed. This is due to the broadcast industry having to switch from analog to digital transmission.

This change is because the FCC wanted to free up frequencies for civic reasons. The police, fire, and other emergency related two way radio coordination. If you are receiving your signal via antenna please post a reply and I can help you with getting your signal converted to digital.
Unfortunately your current system is not compatible with the nation wide switch to digital.
You can thank the Bush administration for the way the conversion was handled.

Posted on Dec 12, 2008

  • 1 Answer

SOURCE: My Guide Plus does not work

Mine stopped mid-
December. I used the old reliable 99999 as my zip code, turned off the tv for an hour, turned it back on, entered my correct zip code and was patient. Today, the 15th of January, it popped back up. I have a feeling that it is all due to the switch over. I think different cable companies are setting things up and the gude was lost during that time. Maybe if you are patient, it will pop back up also.

Posted on Jan 16, 2009

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My on screen TV guide no longer works, and my TV keeps losing time (between 10 and 20 minutes). I'm not sure how to fix this. Is this a hardware issue or a settings issue? Has someone else had prior...


Do you have cable TV? Many Cable TV companies have recently (over the last year or two) quit sending TV Guide data. You can get it through an external antenna connected to the TV's antenna input if you are within range of an ABC or NBC and a PBS affiliate for the clock auto set.

But if you still have TV Guide service, some of these have failed circuit boards for the TV Guide, ( usually shows a complete black screen when you turn it on or hit guide button.

Apr 13, 2010 | LG 50PX4DR 50 in. Plasma TV

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Our Guide Plus shows no listings. We have gone


This is For Guide Plus that comes with ATI TV Tuners

I got this in an e-mail from Macrovision and IT WORKS!!!
I deleted the files they said, and got a new error message, so I reinstalled Guide plus, left out that step, and GUIDE PLUS IS BACK!!

Please try belows instructions to see if that helps. Please back up any data and registry before going forward. We take no responsibility for any wrong doing. Please follow instructions carefully.
1. Delete all files in these directories:
C:\Program Files\Gemstar\GUIDE PLUS+(TM)\ATI\download
C:\Program Files\Gemstar\GUIDE PLUS+(TM)\ATI\panelad

2. Go to the computer's registry:
Go to HKEY_LOCAL_MACHINE\SOFTWARE\GEMSTAR\ETV\URL
Find the strings:
"1"
http://www.gemstarguide.com/gdndl/gdnget.asp
"2" http://www.gemstarnet.com/gtidl/gdnget.asp
"URL" http://www.gemstarguide.com/gdndl/gdnget.asp

Change string "1" to
http://144.198.100.134/gtidl/gdnget2.asp
string "2" can be left alone
string "URL" SHOULD be
http://www.gemstarguide.com/gdndl/gdnget.asp

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1 Answer

Guidec plus wont get listing any more


If it wont work since the change over to digital,
it cannot search because of the signal difference.

Jul 03, 2009 | Proscan PS35660 TV

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Guide plus on my rca p52937 tv


You are right, the Guide Plus is transmitted to your tv over the air. If you have a cable company supplying your programs, your Guide Plus will not receive a signal to set up. You will need to get a two-way splitter. It has two connections on one side and one on the other. The side that has one connection goes to your tv. The side that has two connections will connect to your cable supplier and the other to a rabbit ear or outside antenna. Then the tv has to be off over night to restore your Guide Plus.

prs1c-2266633t98.jpg 2-Way Gold-Plated Bidirectional Splitter pixel.gif Model: 15-2587 | Catalog #: 15-2587 pixel.gif
Use this 2-way gold-plated bidirectional splitter to divide a signal to feed two devices, such as TV...

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Rca tv my guide plus has quit working


The guide plus needs to reset itself over night. But as long as you are only connected to cable it will not allow for it to reset. You need a two way splitter the cable company signal will go in one side and the outside antenna or what ever you were connected to before cable will go on the other connector. The single side connector will go to the tv. Where the splitter says 'in' you will actually be using it as out to the tv. Where the splitter says 'out' you will be using as in for the cable and the other antenna. Guide Plus is built into your tv and needs the tv to be off to reset over night.

Jan 28, 2009 | RCA P61960 61" Rear Projection Television

1 Answer

Not receiving guide plus + tv listing -no problem until 2 weeks


I called TimeWarner Cable tech support, and the solution is to unplug the power to the box, after 1 min plug back in, let the box reboot, and PRESTO, this time around, the guide should be working.
Note--this is a solution for the problem of online guide that is showing No Data in the boxes, but is bringing up the grid of times/channels/date.
If you can't get the Guide at all, I don't know if this solution works.
Good luck.

Dec 16, 2008 | Televison & Video

2 Answers

My Guide Plus does not work. When I try to program it it says "The search for data has failed'" My cable company has checked my reception and it is OK. I love my Guide Plus. What can I do??? My TV is a...


Mine stopped mid-
December. I used the old reliable 99999 as my zip code, turned off the tv for an hour, turned it back on, entered my correct zip code and was patient. Today, the 15th of January, it popped back up. I have a feeling that it is all due to the switch over. I think different cable companies are setting things up and the gude was lost during that time. Maybe if you are patient, it will pop back up also.

Dec 12, 2008 | Proscan PS35660 TV

1 Answer

Guide Plus on RCA television


My guide quit working also on my RCA 61" big screen and I called the cable company and he said something about the encryption data had changed and I needed to call RCA to find out what to do and the whole time trying to sell me a converter box. It is the cable company's fault or the guide wouldn't have put that message up to start with. We all need to call the FCC!!!

Dec 04, 2008 | Televison & Video

1 Answer

Guide Plus


Called the cable company..they said they don't block the signal. sooooo..

first..i unplugged the tv from the power source, and unplugged the cable from the wall. left both off for an hour, and reconnected power and cable.

entered the guide set up...changed the zip code from the area where i actually live to the zip code of the cable provider for my area. here on maui, there is only one provider.

used the editor in guide plus to turn on and off the channel line-up according to the published channels listed in my area tv guide.

24 hours later...voila..!! it WORKS..!! good luck..!!

Oct 16, 2008 | RCA G36705 36" TV

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Cant use all cable channels


Go to SET UP TV, press yes for the following question. SET UP GUIDE PLUS. This will take you to another GUIDE PLUS SET UP SCREEN. Answer the questions as they appear. The important question is going to be. DO YOU HAVE CABLE? Answer yes to this questions. Answer the rest of the questions as they appear. Then go back to MAIN MENU, select channel, then select auto channel search. This will find all channels that are offered by your cable package.

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