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On mine I found that the small gear that drives the tray has too much slack and doesn't engage. I had to affix a paperclip to help it engage as I gently pulled from in front of the unit. Present looking for a drive replacement or I will repair myself.
The gears on the Xbox 360 have become misaligned. Here is how you fix it. If the tray is out all the way disconnect the power.
Step 1:
Locate the tab on the left side of the tray.
Step 2:
Lift the tab with a pen or equal and pull the tray out.
Step 3: power on the Xbox 360 and hit the eject button. When you here the eject "ding" pull the power. Now the drive is in eject mode and the cogs are aligned to take the tray.
Step 4
Gently place the tray back in and slight nudge to engage gears.
Step 5
POwer on xbox 360 and give another nudge to help the tray realign.
Step 6
Open and close the tray a couple times. To assure sucess.
Might be to a broken loading belt, or damaged loading gear wheels. Check it. If gear wheel is faulty, it will be best to repalce the disc loading mechanism.
It is possible that the loading belt needs to be replaced, or the timing gears are out of sink, either way it must be taken apart to find the problem, sometimes I find the gears ware out causing the unit to lock up. When you hit the eject button do you hear a motor running? that should be the sound of the loading mechanism trying to eject the tray.
Sound like it either has one or two problems, the door is stuck and or the door eject motor has failed. Look in the front to the player for a small paperclip like hole, and use a paper clip to manual eject the and engage the loading mechanism usually located under the door for most cases. Check you manuals troubleshooting section for manually ejecting a CD..
use a unfolded paperclip and insert it into a small hole below the disc tray. This is the manual eject port. Stick it straight in and push, a little bit of pressure will be needed.
I took a stake knife from the kitchen and pried open the tray door as I hit the eject button this got it to open, I then cycled eject and close, eject close a few times and this did the trick, I even played a DVD and that worked fine also. I had the problem with the tray not opening, and the display would read OPEN when I hit eject and I could hear it trying to open. So I wanted to make sure the tray wasn't just stuck or wedged before I took the system apart and looked for sripped out plastic gears or the belt being broken. GoodLuck [email protected]
Open up the component and get access to where the plastic gears and linkages of the DVD are visible. Most of the time, the 'rack and pinion' type linkage to move the tray, separated. Put them back together... NOW! Here is a picture of a toshiba DVD with the problem.
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