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click here to download the app (for users in the US for now) and get all the help you need. goodluck!
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SAMSUNG GALAXY S5 - NO POWER, BATTERY, CHARGING AND CHARGER ISSUES
No power, battery, charging and charger issues
This guide contains troubleshooting steps and advice to help resolve issues you may experience when attempting to charge the handset.
After performing each step, please test to see if the issue is resolved.
Battery not charging
Battery is not lasting long
Phone won't charge
Failure to charge
Display remains black or blank
Are you using the correct equipment?Make sure you are using an approved Samsung wall charger and USB charging cable. Other brands of charging accessories may have different voltage parameters and could cause charging issues when used with Samsung devices.
Have you charged your phone for longer than 30min?
Leave your phone plugged in to the charger for about 30min without powering on. In some cases, it may take slightly longer for your phone to charge.
Is the battery icon displayed on the screen when charging?
After charging your phone for a little while you should get a battery charging icon appear on the screen which will indicate that your battery is charging properly.
If the charging icon appears, leave your phone for a little longer before you try to switch your phone on.
If however, the screen is blank and nothing is displayed, follow the below troubleshooting steps.
Is the charging cable plugged into a USB port?
Some charging cables can disconnect from the wall outlet adapter and plug directly into a USB port. However, when plugged into a USB port, the charging process is much slower due to the limited power output of USB ports. Instead, plug the device directly into a wall outlet to speed up the charging process.
Is the outlet faulty?
Try a different outlet or check for a switch connected to the outlet. If possible, try powering a different device on the same outlet.
Does another USB cable, or wall charger work?
Charging issues can occur if either the battery or charging cable is damaged. Verify that the charging contacts are clean. If necessary, clean the contacts using a cotton swab and rubbing on isopropyl alcohol.
If possible, test the charging cable by plugging it into another device and seeing if the device charges. Alternatively, try charging the device with a different cable. This may mean changing out the cable or the adapter on two-piece chargers.
If charging through a car charging kit, ensure that the car engine is running, and if possible try to charge other devices using other cables, through the same car kit. If none will charge, then it is likely there is a fault with the car charging kit. It is recommended to continue to cross-test devices, cables, and car kits until the problem device can be identified.
If the device charges when using a different USB cable or wall charger, the issue most likely lies with the charging accessory. In this case, follow the approved charger repair / replacement process.
Also, if the charger is connected via an extension or other multi-socket adapter, remove this and plug the charger directly into the wall-mounted socket. This will eliminate the possibility of a fault with the adapter.
If you are still unable to charge your device, continue to the next step.
Has the phone experienced any shock or exposure to water?
Accidental physical shock to a handset can sometimes cause problems to arise with battery or charger, as these components contain delicate parts, particularly. Damage can occur either to the component itself, or to the component's connection to the motherboard.
Water exposure can also lead to damage of these components, however due to the slow way in which this type of damage can manifest itself, the cause may not always be readily obvious.
With any physical damage of this nature, the only recourse is to contact the device manufacturer, and follow their approved repair or replacement process.
to confirm that the phone is charging, switch on the mobile and charge or turn on the mobile when it is charging.if it doesn't works then try with some other charger,still same there is some problem with the battery r the connection point.check with the vendor.they will definitely assist u.
Here’s how to hard reset or format your Nokia N70 mobile phone:
1) Switch off your phone 2) Press and hold these 3 keys together: -green dial key -the star key(*) -the number 3 key (Ugh, I wish I had three hands…!!) 3) Power on the phone Warning: Do not release the keys until you see a formatting screen and even after the phone has started. Wait until the initial sound starts to play and the hand animation is displayed.
Before formating make sure that your battery is fully charged. Copy all your important contacts, messages, calender, etc in your memory card and your phone should be fully charged
Take your SIM card out. Make sure your phone battery is fully charged. Press* 3 sendat the same time and turn the phone on. Keep them pressed until the reset screen appears.
Give it time to reset.
Yes! I know, you need someone to press the ON button.