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Hello, when I download roxio, right at the end of the installation, it reads I have encounter a problem with microsoft, then it reads that roxio has to roll back. Can you help me solve this problem?

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  • hasan981 May 01, 2009

    I would like to re-install, but i don,t know how, ....



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Try to download with the help of download manager, you will get it from

Posted on Jun 07, 2008


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How can I get rid of a pop up on my desktop?

You might have some viruses and malware.

Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.

Download, Install and Run Malwarebytes Anti-Malware:
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Jul 22, 2012 | Dell Microsoft Windows XP Home Edition

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A friend has the following problem on his PC and i am trying to help: The PC tag is 1J4242J and operating system is Windows XP The dvd drive is not performing correctly. When using Roxio it will not...

First,we need to narrow the problem down.Does the problem come up only when using Roxio,or also if you put in a disk and in My Computer,Windows isn't able to read it?
Have you tried using a CD/DVD cleaning disk?
The link is to Dell's Software/driver download page for this specific computer (Thanks for the Service Tag #) and it should go directly to the optical drive section.Up toward the top of the page,read the installation instructions,and see if the firmware update available has a date more recent than when the machine was purchased.If so,download and install the firmware following the instructions.
You can also download any other driver updates you may want to install(your friend,it's just easier to use you).Look to the column on the left side for manuals,troubleshooting etc.
Use system restore to set a restore point before installing any updates,just in case.
Also,I'm including a link to Microsoft.They have an online troubleshooting service that can fix many CD/DVD drive issues,give that a try as well.
Lastly,try Roxio for updates or patches for your version of the software.There may be a patch or fix that's been developed,it's frequent that they find and fix compatibility problems with different drives.
If this helps you,would you rate my post please?

Aug 21, 2010 | Dell Dimension 3100 PC Desktop

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Error loading skin on roxio 10- everything else works but making dvd

This error is usually caused by corrupted MSXSL 4.0 files. Download and install the latest XML 4.0 update from Microsoft. Please refer to the link below:

Cheers . . .

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There is a program called Roxie Media manager that keeps trying to install itself when i turn on my computer. Windows installer keeps trying to install it no-matter how many times I try to cancel it. ...

Hi there,

Well you can Install the "windows installer cleanup utility" run it and delete the entry for Roxio, please follow the below link -

Just run the software after downloading . follow the below link to direct download -

Post further comments for more help or information.......

Good Luck!!


Dec 16, 2009 | Computers & Internet

1 Answer

Trouble opening roxio 2009

I had the same problem / so I put roxio to one side and downloaded image burn did the job
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Roxio creator has problem and will shutdown

If you haven't already, you might want to uninstall then reinstall the program. Sometimes a program will seem to install correctly when it hasn't or, become corrupt over time. If you do this and continue to experience the same issues with the program then you may need to move onto troubleshoot the issue further.

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