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Problem for ACCO Brands 3250 S26 Shredder
Rexel 3250 S3 wont stay in continuous mode
By Shotgunjimmy on Jun 07, 2008
This shredder was working fine shredding 20 ish sheets at a time and machine staying on then all of a sudden stopped and will not not stay on will get half way through an A4 sheet and then stop until I press the grey forward button again.
Can anyone help?
Can anyone help?
Comments:
Jun 07, 2008
- Super fast but unfortunatly had machine turned off all last night, still does it with shred basket out and we only shred paper from books so no staplesJun 07, 2008
- This shredder was working fine shredding 20 ish sheets at a time and machine staying on then all of a sudden stopped and will not not stay on will get half way through an A4 sheet and then stop until I press the grey forward button again.Can anyone help?
Comment by Shotgunjimmy, posted on Jun 07, 2008
Super fast but unfortunatly had machine turned off all last night, still does it with shred basket out and we only shred paper from books so no staples
Jun 07, 2008
- Hi did hard reset last night, nothing jamming machine also rexel number is now 08456586600, cheers but looks as though I have to take it apartJun 07, 2008
- Dont think belt prob as will shred just need to keep pressing green button and works fine in reverseJun 09, 2008
- Thanks for all your comment but I ended up removing the top hoovering paper dust and oiling and now seems to be working ok?Best Solution
posted on Jun 07, 2008
Try a hard reset first..Unplug the machine from power source, wait about 10 minutes, and try again..
Also make sure that you do not overload the feeder. Do not use more than 15 sheets at a time, to be on the safe side.
Should none of these steps fix the issue, please call Rexel customer service at 0 1905 823300.
If my solutions helped you in any way, kindly take a moment to "Accept" this solution. Thanks in advance,
IrishDruid
If none of the solutions worked, it is most likely an issue with the motor/gears or the feeder wires to the motor. Hard to say without actually opening up the unit for inspection.
If your machine is still under warranty, I'd recommend calling the point of purchase. If not, you may have to contact Rexel customer Support at the number I provided earlier..
Comments:
Jun 07, 2008
- Also try emptying the shredded contents first. It could be that the shred collector is full and obstructing the shredder. Also look for any object like staplers/paper clips, etc that may be blocking the shredder.Jun 07, 2008
- It is also recommended to wait at least 30 minutes cool down time for every 60 minutes of operational time, or else the thermal overload protector device will switch off the motor.Also make sure that you do not overload the feeder. Do not use more than 15 sheets at a time, to be on the safe side.
Jun 07, 2008
- Try pressing the blue button to reverse, separate the sheets and re-feed. If the shredder jams in reverse, tear off the sheets and press the green button.Should none of these steps fix the issue, please call Rexel customer service at 0 1905 823300.
If my solutions helped you in any way, kindly take a moment to "Accept" this solution. Thanks in advance,
IrishDruid
Jun 07, 2008
- BTW, did you get an email from Fixya stating that there was a response to your query? Just inquiring, because there is an issue with the Fixya email server at the moment..If none of the solutions worked, it is most likely an issue with the motor/gears or the feeder wires to the motor. Hard to say without actually opening up the unit for inspection.
If your machine is still under warranty, I'd recommend calling the point of purchase. If not, you may have to contact Rexel customer Support at the number I provided earlier..
Jun 07, 2008
- Oh, and for the hard reset, dont simply switch off the machine. Physically disconnect it from the AC source for at least 10 minutes..Solution #2
posted on Jun 07, 2008
Hi,
Initially, possibly a mechanical problem such as a worn belt or gear. Would an "Illustrated Parts List and Service Instruction" help? Pls check out this document.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
Good luck and kind regards.
Thank you for using FixYa.
Appreciate the postback and additional information.
Have had a chance to look over the Service Instructions and operations flow chart that may help you in determining the cause of the concern?
Initially, possibly a mechanical problem such as a worn belt or gear. Would an "Illustrated Parts List and Service Instruction" help? Pls check out this document.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
Good luck and kind regards.
Thank you for using FixYa.
Comments:
Jun 07, 2008
- Hi again,Appreciate the postback and additional information.
Have had a chance to look over the Service Instructions and operations flow chart that may help you in determining the cause of the concern?
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